Rafael G.

Rafael U. is an accomplished Customer Relations Officer with over three years of hands-on experience in the automotive industry at MAXIMOTORS CORP-MITSUBISHI Palawan. Specializing in appointment scheduling, client follow-ups, and the preparation of service and customer reports, he excels in customer satisfaction and retention through timely resolution of client concerns. Rafael's background extends to banking, where he processed car loan applications and ensured efficient coordination between clients and sales agents at Philippine Savings Bank. Earlier, he contributed to government research as a field enumerator with the Philippine Statistics Authority, conducting household surveys and upholding strict documentation and confidentiality protocols. With a Bachelor’s in Business Economics, his career also includes relevant experience in customer service within the food industry and roles in event coordination.