Rafaela L.
Junior Human Resource Generalist
Open to offersNew to PlatformAbout
Rafaela L. is an experienced Human Resource Generalist with a background in the manufacturing, retail, and pharmaceutical industries. At Centerra Ice Plant and Cold Storage Inc., she managed human resource operations for hundreds of production employees, overseeing recruitment, onboarding, payroll processing, employee relations, and inventory management. As a Human Resource Business Partner at Waltermart Supermarket Inc., she ensured consistent policy implementation and compliance across multiple locations, including Balanga, Subic, and Tarlac. Her prior roles at Central One Bataan PH Inc. and CV Clearvue Pharma Inc. involved employee onboarding, payroll management, data administration, and executing compliance-driven disciplinary actions. Rafaela is also proficient in Microsoft Office and has hands-on experience with technical support and data encoding for cross-functional teams.
Experience
Human Resource - Generalist
CENTERRA ICE PLANT AND COLD STORAGE INC. · 2025 — 2026Managed human resource matters for a significant number of employees involved in production operations. Oversaw the entire recruitment process from requesting manpower to onboarding new hires. Conducted orientations for new employees while ensuring all necessary documentation was complete. Prepared payroll endorsements and assisted with weekly payroll releases. Handled Daily Time Records (DTR) and monitored attendance. Maintained an inventory of uniforms. Addressed employee relations, including enforcement of disciplinary measures, suspensions, and terminations as per company policy. Coordinated directly with production operations and supervisors.Human Resource - Business Partner
WALTERMART SUPERMARKET INCORPORATION · 2025 — 2025Oversaw HR operations across various store locations to ensure uniform policy application and compliance. Ensured employee information was encoded and updated promptly in relation to payroll cut-offs. Conducted compliance observations during store visits and prepared reports, suggesting corrective actions for any violations. Managed the onboarding process for new hires and outsourced employees to ensure proper orientation. Processed documentation related to employee regularization.Human Resource - Associate (Employee Relations)
CENTRAL ONE BATAAN PH INCORPORATION · 2024 — 2024Coordinated the onboarding process for new employees, streamlining integration. Ensured employee records were kept up-to-date to comply with organizational policies. Organized workshops aimed at boosting employee engagement and professional development. Managed recruitment tasks, including reviewing resumes and scheduling interviews. Administered disciplinary actions as per company guidelines, including procedures up to termination. Facilitated conflict resolution within the workplace. Conducted exit interviews and processed clearances to gather feedback for organization improvement.Human Resources Assistant (Generalist)
CV CLEARVUE PHARMA INC. · 2023 — 2024Provided HR assistance across satellite offices located in Luzon, Visayas, and Mindanao. Led orientation programs for new hires, ensuring clarity regarding company policies and processes. Worked alongside hiring managers to evaluate resumes and arrange interviews for key positions. Managed attendance records and created payroll reports. Assisted in developing HR policies in line with company goals and legal standards. Collected insights through exit interviews to enhance retention strategies. Supported processes related to employee compensation and benefits to guarantee timely outcomes.Technical Support
CONCENTRIX · 2021 — 2022Provided technical support services to clients, achieving a notable first-call resolution rate. Effectively troubleshot both software and hardware issues, addressing customer concerns in an efficient manner. Collaborated with cross-functional teams to resolve ongoing technical challenges.Enumerator / Encoder
PESO · 2020 — 2021Executed surveys and collected data for government initiatives, ensuring that all information was accurate and timely. Inputted collected data into centralized systems while maintaining confidentiality and integrity of the information.
Skills & Expertise
Education
- Bachelor of Arts in PsychologyBataan Peninsula State University · — — 2022
- Humanities and Social Sciences (HUMSS)Tomas Del Rosario College · — — 2018
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