Rahmah A.
Mid-Level Customer Service & Hospitality Team Leader
Open to offersNew to PlatformAbout
Rahmah A. is a dedicated and reliable Team Leader based in London, United Kingdom, with extensive experience in the customer service, hospitality, warehouse operations, and childcare industries. Currently serving at Pret A Manger since July 2025, she leads and supports her team to ensure outstanding customer service and smooth daily operations. Her responsibilities include preparing high-quality food and beverages, managing workflow, maintaining productivity, and enforcing stringent hygiene and food safety standards. Previously, Rahmah has been a Nanny, ensuring the safety and well-being of children, and a Warehouse Operative/Cleaner, where she conducted product audits and quality checks while maintaining tidy workspaces. Rahmah is known for her strong communication and problem-solving abilities, as well as her capacity to work efficiently under pressure in fast-paced environments. Her commitment to professionalism is evident in her attention to detail and her enthusiasm for team leadership and supervision.
Experience
Front of house Team Leader
Pret A Manger · 2025 — PresentLead the team to provide exceptional customer service while ensuring efficient daily operations. Prepare food and beverages according to company standards and manage workflow to maintain productivity. Address customer inquiries effectively and uphold hygiene and food safety regulations.Nanny / Childcarer
Company not specified · 2024 — 2025Safeguarded children while collecting them from school and preparing meals tailored to their dietary needs. Facilitated daily routines and fostered a nurturing environment.Warehouse Operative / Cleaner
Agency roleExecuted product audits to ensure quality compliance with standards and meticulously followed processes to maintain consistent performance. Reported quality issues to supervisors and engaged in problem-solving while maintaining cleanliness in workspaces.
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