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Rajagopal M. — Senior Operations Manager from India

Rajagopal M.

Senior Operations Manager

India No experience yet
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Languages
English
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About

M Raja G. is an experienced Operations Leader with over 23 years in the ITES sector, demonstrating exceptional expertise in People Management, Service Delivery, and Quality Management. He has a successful track record of managing teams of over 350 employees, focusing on operational excellence, retention improvement, and service quality enhancement. In his role at A.P.S.W.R.E.I.S, he adeptly managed training schedules, attendance, and MIS reporting, while overseeing procurement and amenities management. At A.P.H.M.H.I.D.C, he excelled in Inventory and Warehouse Management by implementing FIFO/FEFO compliance and optimizing warehouse operations. Mr. Raja G. holds an MBA in E-Business and certifications in Software Programming and Windows Administration, further underpinning his ability to execute and improve complex operations. His efforts in reducing attrition by 60% and delivering critical projects within tight timelines underscore his competence in driving substantive improvements.

Experience

  • Operations & Administration

    A.P.S.W.R.E.I.S
    Handled training schedules, monitored attendance, and conducted MIS reporting. Supervised procurement processes, invoicing, and managed student amenities.
  • Inventory & Warehouse Management

    A.P.H.M.H.I.D.C
    Oversaw end-to-end drug inventory, ensuring compliance with FIFO/FEFO standards. Managed stock levels, reconciled inventory, and streamlined warehouse operations. Prepared MIS reports, including stock balance and short-expiry analysis.

Skills & Expertise

Education

  • MBA (E-Business)
    Institution not specified

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