Ramilo P.
Virtual Assistant/Appointment Setter
Open to offersNew to PlatformAbout
Ramilo M. P., based in Antipolo City, Philippines, is a seasoned Sales Development and Administrative Professional with over 8 years of experience. He has excelled in sales development, lead generation, and customer support, contributing significantly to industries such as telecommunications and e-commerce. As a Sales Development Representative at companies like LizardBear Tasking Inc. and Solid Commerce, he has adeptly handled outbound and inbound sales processes, utilizing CRM tools like Salesforce and HubSpot to manage data and track client interactions. At BizFundingFinder, he demonstrated proficiency in lead qualification and appointment setting, directly supporting the sales team's achievement of weekly targets and goals. Ramilo has also served as an Administrative Assistant, where he honed skills in data management and client communication, ensuring efficient operations and exceptional service delivery. His technical expertise is complemented by adept time management, organization, and a commitment to fostering productive client relationships.
Experience
Inbound Sales Representative
Movate / Sirius XM · 2025 — 2025Handled incoming inquiries from potential customers interested in activating their car radio, qualifying customer needs, explaining product features, and guiding prospects towards purchase decisions.Sales Development Representative / Admin Assistant
BizFundingFinder · 2020 — 2025Executed outbound communications via calls and emails to qualify leads and arrange appointments while managing CRM data, tracking outreach, and maintaining accurate client records. Additionally, handled email management, scheduling, and meeting coordination.Administrative Assistant
Real Property Management · 2023 — 2024Managed phone calls and emails while coordinating property maintenance schedules, following up on work orders, and ensuring effective communication between tenants, vendors, and property managers.Customer Service Representative
Intelegencia BPO LLC / Turn5 · 2020 — 2020Supported customers with their orders and addressed issues regarding auto parts purchases, providing assistance through phone and email while focusing on customer satisfaction.Content Writer / Product Lister
Turnkey · 2020 — 2020Developed and optimized product listings for online platforms, ensuring the accuracy of content and visuals while acquiring training in SEO-based writing and e-commerce content creation.Sales Development Representative
Solid Commerce · 2019 — 2020Conducted outbound calls to e-commerce sellers to introduce software solutions aimed at inventory management, qualifying prospects, and scheduling product demonstrations with account executives.Sales Development Representative
LizardBear Tasking Inc. / Houzz Australia · 2017 — 2019Engaged with professionals through outbound calls to promote their services on Houzz for increased visibility, while also scheduling onboarding sessions and assisting users in account setup using Salesforce CRM to manage data and track lead progress.Technical Support Representative
Results Companies / Comcast Beltway · 2017 — 2017Provided assistance to customers in troubleshooting internet and phone issues, arranging technician visits, and recommending suitable service plans to enhance customer satisfaction.Technical Support Representative
Teleperformance Philippines / Time Warner Cable · 2015 — 2017Delivered customer support related to cable, internet, and phone issues, addressing billing inquiries and promoting upgraded plans that aligned with customer budgets.Customer Experience Representative
Teleperformance Philippines / McGraw Hill Higher Education · 2015 — 2015Assisted students with online account registration and eBook purchases, resolving account-related issues to ensure a seamless customer experience.
Skills & Expertise
Education
- Diploma in Information Communication Management TechnologyPUP Institute of Technology · 2012 — 2016
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