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RAMYA B. — Junior Customer Relationship Executive from India

RAMYA B.

Junior Customer Relationship Executive

India Less than 1 year
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About

Ramya B, leveraging a Bachelor’s degree in Computer Science Engineering from Indira Ganesan College of Engineering, is a versatile professional with experience across several domains. With a role as an Assistant Professor at Nehru Memorial College, she has also been an Engineer at DSM Soft Pvt. Ltd., focusing on GIS projects. Her background as a Quality Analyst at IndiaProperty.com and Customer Relationship Executive at both Propleaf and Millennium Micro Softwares highlights her strong customer-focused skills. Notably proficient in CRM & Customer Relationship Management, Ramya excels in Problem Solving & Issue Resolution. Her technical skills are augmented by certifications in Software Testing from Millennium Micro Softwares and typewriting in English. She is adept in MS Office applications, supporting her roles in data documentation and Customer Service & Support. Fluent in English and Tamil, Ramya is a dedicated professional committed to continuous learning and organizational growth.

Experience

  • Assistant Professor

    Nehru Memorial College · 2023 — 2024
    Engaged in academic instruction and facilitated the learning process for students.
  • Engineer – Level 1 (GIS Project Role)

    DSM Soft Pvt. Ltd. · 2019 — 2021
    Participated in GIS projects, focusing on technical tasks within the team.
  • Quality Analyst

    IndiaProperty.com · 2016 — 2017
    Conducted quality analysis of services and ensured standards were met at IndiaProperty.com.
  • Customer Relationship Executive

    Propleaf · 2015 — 2016
    Managed customer interactions and support to enhance satisfaction and engagement.
  • Customer Relationship Executive

    Millennium Micro Softwares · 2014 — 2015
    Handled customer inquiries and provided solutions to maintain positive relations.

Skills & Expertise

Education

  • Bachelor of Engineering in Computer Science Engineering
    Indira Ganesan College of Engineering · 2009 — 2013

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