Rancel M.

Rancel M. is an accomplished operations and administrative professional with over four years of experience in business process outsourcing and operational support, engaging with international clients across the US, UK, Australia, and New Zealand. She has developed a versatile skill set that includes executive assistance, workflow coordination, and document management. At Emapta PH, she excelled as an Admin Operations Support Specialist, providing administrative and executive support, managing workflows, and preparing business documentation. Her role required her to maintain records and oversee compliance-related documents, as well as support procurement processes and vendor coordination. Prior to this, Rancel's experience includes customer service representation at Foundever, TaskUs, and Inspiro Relia Inc., managing accounts in sectors such as aviation, travel, and healthcare. Rancel holds a Bachelor of Arts in Communication Arts from Pamantasan ng Lungsod ng Maynila and is proficient in tools including Google Workspace, Microsoft Office, Zendesk, and Salesforce.