Raniel D.
Service Delivery Engineer
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About
Raniel E. is an IT professional based in Las Piñas City with experience in networking and cybersecurity within the telecommunications and IT services sectors. Currently, he serves as a Service Delivery Engineer at Trends and Technologies Incorporated, engaging in live troubleshooting alongside the Cybersecurity Team of PLDT/Smart and implementing firewall policies. Previously, Raniel contributed as IT Staff at Jammas Inc., where he managed tasks such as CCTV configuration, Untangle Firewall access, PRTG monitoring, and L1 network support. He has a Bachelor of Science in Information Technology from Cavite State University Bacoor City Campus and holds certifications including Fortinet Certified Associate in Cybersecurity and multiple Cisco Blackbelt certifications. His key technical expertise includes Firewall Support/Admin, Cisco Meraki Support, and network troubleshooting.
Experience
Service Delivery Engineer
Trends and Technologies Incorporated · 2025 — PresentImplemented Firewall Policy and provided support for various network issues.IT Staff
Jammas Inc. · 2023 — 2025Configured CCTV and managed Untangle Firewall Access. Monitored performance using PRTG, delivered basic network troubleshooting, and provided Level 1 support. Served as a Sophos Antivirus Administrator and configured UniFi/Obiquity Access Points. Handled phone calls for the ICTS Department and maintained documentation and inventory using Excel.Crew Trainer
McDonald’s Vermosa · 2019 — 2023Performed various roles as an all-around crew trainer member.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyCavite State University Bacoor City Campus · 2018 — 2023
- Information, Communication and TechnologyDe La Salle Zobel · 2018 — 2023
- Junior High SchoolDe La Salle Zobel · 2016 — 2018