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Ranny H. — Senior Medical Virtual Assistant from Philippines

Ranny H.

Senior Medical Virtual Assistant

Philippines 6+ years
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About

Ranny H. is a dedicated healthcare professional with a well-established background as a Registered Nurse and Certified Pharmacy Technician. With over six years of experience as a General Medical Virtual Assistant and Prior Authorization Specialist, Ranny has honed case management skills across multiple healthcare platforms such as eCW, MDLive, and Athena Health. His extensive tenure includes serving as a staff nurse at Sheikh Khalifa Medical City, where he administered medications, documented vital signs, and responded to emergencies with protocols like ACLS. Ranny's strong grasp on clinical skills and proficiency with various EMR/EHR systems, including Epic and Cerner, have been crucial in ensuring compliant and efficient patient information management. He also has experience conducting telephonic health risk assessments at Shearwater Health and managing administrative duties at Carestratus LLC. Fluent in both English and Tagalog, Ranny is an adaptable and reliable team player in the healthcare domain.

Experience

  • Case Management Support

    BrightStar Care · 2024 — 2025
    Processed Prior Authorizations through phone, fax, and insurance portals including Availity and Nava Health. Coordinated procurement and replenishment of medical supplies and equipment. Scheduled patient appointments and follow-ups, along with performing administrative and clerical tasks.
  • Prior Authorization Coordinator

    Carestratus LLC · 2019 — 2024
    Processed Prior Authorizations via phone and insurance portals such as Availity and Nava Health. Followed up on pending or denied cases with insurance. Submitted necessary documentation for those cases. Performed administrative and clerical duties.
  • Health Risk Assessor

    Shearwater Health · 2017 — 2019
    Conducted telephonic health risk assessments, gathering information on medical history, lifestyle habits, and potential risk factors. Provided education to members about health risks, wellness strategies, and available preventive services.
  • Case Manager

    Carestartus LLC · 2017 — 2019
    Handled the processing of Prior Authorizations using phone, fax, and insurance portals. Followed up on insurance regarding pending or denied cases. Submitted necessary documentation for pending or denied cases. Managed procurement and ordering of medical supplies and personal protective materials.
  • Staff Nurse

    Sheikh Khalifa Medical City · 2011 — 2017
    Administered medications, IV fluids, and emergency treatments as prescribed. Monitored and documented vital signs, changes in patient conditions, and responses to treatment. Provided immediate life-saving interventions following emergency protocols including ACLS, BLS, and PALS.

Skills & Expertise

Education

  • Bachelor of Science in Nursing
    University of Perpetual Help System- Jonelta System · 2004 — 2008