Ranojit G.
Senior Retail and Franchise Operations Manager
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Ranoj G. is a seasoned leader in retail operations and franchise expansion with over 21 years of experience across the footwear and fashion retail industries. Based in Kolkata, India, he has a strong track record of orchestrating business growth and optimizing customer experiences. Ranoj has successfully established and expanded franchise networks from 20 to 80 stores in Eastern India, significantly boosting annual franchise revenue to ₹12.5 Crore. His strategic vision also facilitated the opening of over 45 COCO format retail outlets in just 24 months. Currently at Reliance Retail Limited, he spearheads statewide footwear distribution in West Bengal, managing distribution networks and fostering extensive market penetration. Previously, at Ajanta Footcare India Pvt. Ltd., he built a robust e-commerce operation generating ₹6.5 Crore annually. Holding a PGDM from IMT Ghaziabad, Ranoj employs his expertise in distribution management, P&L ownership, and e-commerce strategy to drive operational excellence.
Experience
Manager – Cluster Head, Footwear Distribution
RELIANCE RETAIL LIMITED · 2024 — PresentEstablished statewide footwear distribution operations in West Bengal. Onboarded distributors, sub-dealers, and retail partners to enhance market penetration. Oversaw territory sales teams, coordinated logistics, and managed product selection and pricing. Focused on franchise and retail growth through strategic business development.Manager – Retail, Franchise & E-Commerce
AJANTA FOOTCARE INDIA PVT. LTD. · 2017 — 2024Opened 45 COCO retail stores across Eastern India. Expanded the franchise network from 20 to 80 stores in various states. Increased annual franchise revenue from ₹1.5 Cr to ₹12.5 Cr. Directed footwear distribution in West Bengal and built an e-commerce business achieving ₹6.5 Cr in annual turnover. Managed partnerships with marketplaces including Amazon, Flipkart, Myntra, Reliance, and Udaan. Led the recruitment, training, and performance management of field teams.Deputy Manager – CRM Operations
GETIT INFOSERVICES LIMITED · 2015 — 2016Managed CRM and e-commerce operations throughout South India.Commercial Manager
TUNAKOPESHA LIMITED, TANZANIA · 2014 — 2015Oversaw corporate loan portfolios across multiple African markets.Assistant Manager – Operations
TATA AIA LIFE INSURANCE · 2006 — 2014Managed operations in the East Zone, including accounting and reconciliation activities. Led functions related to underwriting and policy processing. Handled bancassurance relationships with HSBC.Officer – Retail Liabilities Group
ICICI BANK · 2005 — 2006Managed branch operations, sales, and customer service.
Skills & Expertise
Education
- Post Graduate Diploma in ManagementIMT Ghaziabad
- Bachelor of Science in Computer ApplicationsUniversity of Calcutta
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