Ravinesh R.
Mid-Level IT Support Specialist
Open to offersNew to PlatformAbout
Ravinesh R. is a seasoned IT professional with a robust background in IT support, network administration, and electronic solution troubleshooting, holding a Diploma in Information Technology and Software Development. With over five years of dedicated experience, he formerly held the role of EVD - IT Support Officer at Oceanic Holdings Limited, where he effectively streamlined interactions between corporate electronic retail clients and Oceanic Communications. He successfully deployed and troubleshot Electronic-Top-Up machines and terminals across the Pacific. His role as E-Pay Sales & IT Support Representative at C. J. Patel & Company Ltd enabled him to provide comprehensive technical training and expand connectivity solutions to retail users. Additionally, his experience with British American Tobacco as a Territory Associate involved enhancing brand visibility and ensuring compliance with regional merchandising standards. Ravinesh has also engaged in self-employment as a freelance taxi driver and general contractor, further honing his logistics and project management skills.
Experience
Taxi Driver & General Contractor
Self-Employed / Freelance · 2011 — PresentOversaw daily transportation logistics, ensuring the safety of passengers and managing payment processing while maintaining vehicle standards. Implemented effective time management strategies to create a dependable and customer-oriented work routine. Executed a residential construction project, acquiring practical skills in structural outlining, block layering, plastering, plumbing, tiling, and welding. Volunteered as General Secretary for Baba Raghoo Vishnu Kutti, organizing trustee meetings and community events.EVD - IT Support Officer
Oceanic Holdings Limited · 2008 — 2011Acted as a liaison between corporate electronic retail clients and Oceanic Communications, implementing digital solutions. Configured and troubleshot Electronic-Top-Up (EVD) machines and terminals across Fiji, Samoa, Vanuatu, PNG, and Nauru. Handled national key accounts, enhancing the retail network by identifying new market opportunities. Provided temporary operational coverage as Stock Controller and EVD Country Manager for PNG.E-Pay Sales & IT Support Representative
C. J. Patel & Company Ltd · 2007 — 2008Configured, marketed, and distributed PSTN and GPRS electronic payment machines to retail users. Conducted technical training for end-users on automated machinery to ensure smooth adoption of the systems. Promoted Vodafone and INKK Mobile accounts to achieve monthly sales and customer retention targets.Territory Associate
British American Tobacco · 2003 — 2007Managed merchandising and planogram setups for regional retail dispensers. Built strong commercial relationships with regional retailers to enhance brand awareness and corporate alignment. Instructed business owners regarding local legal compliance, including regulations on underage sales and marketing.Customs Clerk & Crewing Agent
Pacific Agencies Fiji Limited · 2001 — 2003Coordinated logistics for international transit and airline crew accommodations. Supervised the customs clearance process, ensuring timely delivery of inbound and outbound airfreight cargo. Compiled operational logistics reports on a weekly and monthly basis for senior management.
Skills & Expertise
Education
- Diploma in Information Technology (Software Development)Box Hill Institute of TAFE · 1999 — 2001
- Fiji Seventh Form Examination CertificateIndian College · — — 1998
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