Ray-Ghie H.

Ray-Ghie H. is an accomplished Account Manager and Senior Process Executive with a robust background in managing social media influencers and multi-channel helpdesk operations. Currently freelancing as an Account Manager, Ray-Ghie drives subscriber revenue growth through strategic sales initiatives and the effective monetization of digital assets while managing high-volume direct communications to strengthen audience relations. Previously, at Cognizant Technology Solutions, they excelled as a Senior Process Executive, specializing in resolving technical issues and optimizing business processes, a role that capitalized on their proficiency in Google Servicedesk and Microsoft Office. Their prior experience as a Reservation Sales Specialist at Intercontinental Hotels Group honed their ability to deliver personalized service and accurate reporting. Ray-Ghie also holds a Bachelor of Science in Mechanical Engineering, further showcasing their diverse expertise. They have formal training in Data and Information Privacy and Prompt Engineering, revealing a commitment to continuous professional development.