Raymond M.
Senior ICT Transformation Leader
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About
Raymond M. is an esteemed ICT leader and Business Partner with over 30 years of comprehensive experience in steering digital transformations, cloud adoption, and driving enterprise ICT operations. His professional journey has seen him at the helm of technology initiatives for organizations such as Miescor, Globe Telecom, GCash, Solaire Resort & Casino, Siemens, and Trend Micro. With a strong focus on operational excellence, Raymond has managed infrastructure modernization and enterprise automation strategies, leading high-performing teams across ICT, cybersecurity, and solutions delivery. At MIESCOR, he spearheaded the modernization of over 50 sites, standardizing their ICT infrastructure, while at Globe Telecom, he facilitated significant technological workflows to streamline operations. His expertise extends to cybersecurity, data governance, and process automation, leveraging platforms such as PHP, Tableau, and Microsoft technologies. He champions AI-assisted innovation, having enhanced operational productivity through AI platforms like ChatGPT and IBM Maximo. With an educational background in Mathematics and Computer Science from the University of Santo Tomas, Raymond brings a wealth of knowledge and expertise to each role. His continuous learning and adaption to emerging technologies make him an invaluable asset in driving organizational growth and innovation.
Experience
Solutions Architect Manager
Globe Telecom – contracted via Asticom Business Services Inc (ABSI) · 2024 — 2025Developed Rough Order of Magnitudes (ROM) and Solution Designs (SD) artifacts for various enterprise-level platforms including Digitata Networks, Clickhouse, Airflow, PostgreSQL, and others to enhance process automation within Globe NTG. Collaborated with cross-functional stakeholders to articulate demand user stories and engaged in service assurance, workflow automations, and integrations covering finance, site management, and sustainability initiatives.ICT Group Head & CIO
Meralco Industrial Engineering Services Corporation (MIESCOR UNITED) · 2021 — 2023Directed ICT strategy and operations across five subsidiaries while managing multiple departments responsible for ICT personnel. Implemented infrastructure modernization across over 50 sites, standardizing systems such as timekeeping, internet firewall services, and CCTV surveillance. Oversaw major projects including SAP ERP migration and compliance with various laws, enhancing operational efficiency and compliance.IT Portfolio Manager for General Administration and Hospitality Divisions
Solaire Resort and Casino (Bloomberry) · 2018 — 2020Oversaw IT project and product portfolio for General Administration and Hospitality divisions. Collaborated with stakeholders to translate business needs into tech solutions, leading a team to ensure timely project delivery. Managed key implementations including Microsoft Office 365 adoption and various department-specific IT projects, ensuring compliance with internal standards.Technical Project Manager for Reports & Visualization
Globe Telecom, Enterprise Data Office (EDO) · 2015 — 2016Led a team for reports and visualization initiatives, establishing data governance for Globe Telecom’s big data assets. Implemented Tableau Server on Google Cloud and facilitated training for Tableau Desktop champions while ensuring compliance with the Data Privacy Act.Technical Project Manager for Backoffice Support Systems, and Infrastructure Manager
Globe Telecom, G-Xchange Inc (GCash) · 2011 — 2015Managed the Backoffice Support Systems team, focusing on GCash transaction processes and partner integrations with SOAP API. Oversaw data center infrastructure for GCash ATM servers and facilitated automation of data processes, ensuring compliance with various financial regulations and managing daily reporting for partners.Technical Project Manager
GlobalBridge Resources – formerly Ayala Systems Technologies Inc. · 2009 — 2010Managed projects focused on the online integration of GCash and its partner sites, delivering solutions such as GCASH CLICK and enhancing the GCash online experience through diverse payment integrations.IT Project Manager for Online Games
Bastion Payment Systems · 2008 — 2009Directed a team to manage online gaming projects, overseeing payment integration and infrastructure for several gaming partners while coordinating product support and development.IT Director, IT Project Manager
Mellick Enterprises Pty Ltd · 2005 — 2008Oversaw IT projects for mobile plan campaigns in the Philippines, leading operations and infrastructure management, including a large contact center setup and development of automated systems for operational efficiency.Team Leader of Global Applications Support
TrendMicro Inc · 2004 — 2005Led application support and development teams, managing application support operations and delivering mail parser agents for effective system management and compliance initiatives.Supervisor for CIO Information Services, Senior Network Engineer
Siemens Inc · 2000 — 2004Managed the corporate IT infrastructure and operations across Siemens Philippines, overseeing helpdesk support, workflow applications, and IT project implementations while ensuring compliance with service agreements.M.I.S. Manager
Tech Pacific Philippines, Inc. · 1999 — 2000Directed the MIS Department, managing ERP infrastructure and executing several key projects focusing on reporting systems and network connectivity to enhance operational processes.Regional Software Specialist
InterPacific Data Management Limited · 1999 — 1999Provided pre-sales and integration support for call accounting systems while maintaining customer installation data for major telecommunication brands.Network Administrator
World Health Organization (WHO) · 1999 — 1999Handled WinNT domain administration and provided technical support for Microsoft systems, ensuring security compliance and disaster recovery planning across the organization.Senior Programmer and Network Engineer, Team Leader
Siemens Inc · 1996 — 1999Led development and network management projects, focusing on intranet applications and system migrations to enhance operational effectiveness across Siemens.
Skills & Expertise
Education
- Bachelor of Science in Mathematics Major in Computer ScienceUniversity of Santo Tomas · — — 1995