Rechelle C.

Rechelle C. is a dedicated Professional Virtual Assistant and an adept specialist in claims and fraud management. She holds a Bachelor of Science in Computer Science from Negros Oriental State University. Rechelle's professional journey includes a tenure at JPMorgan Chase & Co., where she served as a Claims and Fraud Specialist. Her responsibilities there included handling inbound calls to manage disputes over unauthorized and authorized transactions, focusing on cases involving damaged goods or unrendered services, and reducing fraud exposure. Additionally, she has experience as a Customer Service Associate at Convergys, providing solutions for billing and technical issues in the telecommunications sector. Her technical skills encompass customer engagement, email management, data entry, and proficiency in software such as Adobe and Word. Currently, Rechelle offers virtual assistance services, enhancing productivity by optimizing office procedures, managing complex schedules, and maintaining diligent communication for businesses.