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Reggie N. — Mid-Level Gaming Industry Sports Trader from Philippines

Reggie N.

Mid-Level Gaming Industry Sports Trader

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Reggie N. is a seasoned professional with nearly a decade of experience in the gaming and betting industry. Currently, he is employed as a Sports Trader - Mapping at Tri7 Solutions Inc., where he ensures the accuracy of match postings across football, tennis, basketball, and e-sports before they are officially published on the website. His role demands careful verification of teams, players, and event details. From 2018 to 2023, he served at Bayview Technologies Inc. as a Customer Support representative and Shift Officer, focusing on sensitive cases and conducting performance reviews. At Brightwealth Inc., he gained valuable experience managing live betting, focusing on the precise settlement of tickets. His effective Product Knowledge, Communication Skills, and proficiency in Customer Concern Analysis have been crucial throughout his career. Fluent in English and Tagalog, Reggie holds a BS in Computer Engineering from the Asian Institute of Computer Studies.

Experience

  • Sports Trader - Mapping

    Tri7 Solutions Inc. · 2023 — Present
    Ensured the accuracy of football, tennis, basketball, and e-sports matches prior to their publication on the website, including verification of teams, players, and event timings.

  • Customer Support and Shift Officer

    Bayview Technologies Inc. · 2018 — 2023
    Managed complaints and sensitive cases related to GDPR, self-harm, and gambling issues within the UK Customer Support Department, while also conducting weekly performance meetings and optimizing process flows.

  • Sports Trader

    Brightwealth Inc. · 2016 — 2017
    Oversaw live betting operations, reviewing and accurately settling players' tickets for live events to minimize inconveniences for the business.

Skills & Expertise

Customer SupportCustomer ServiceContent CreationComputer Vision EngineerCustomer Service and Admin Support

Education

  • BS Computer Engineering
    Asian Institute of Computer Studies · — — 2016
  • Associate Degree in Computer Technology
    Asian Institute of Computer Studies · — — 2014

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