Regina G.

Regina G. is a seasoned Customer Service and Operations Professional with over 10 years of experience in enhancing client relations and optimizing processes. Known for her ability to create efficient workflows while maintaining a strong customer focus, she is currently expanding her expertise into the virtual assistant and freelance domain, offering adaptable and reliable support. With a career spanning various roles, including managing operations for Haraya Scents and serving as an Accounts Specialist at Megaworld Global Estate Resorts Inc., Regina has honed her skills in client communication, case management, and customer satisfaction. At Maersk Global Service Center, she excelled as a Subject Matter Expert, recognized as a Star Awardee, and mentored team members, facilitating effective knowledge transfer. Regina also holds a Bachelor of Science in Tourism Management and has completed courses in virtual assistance and social media marketing, enhancing her capability in digital platforms and content management.