Regina N.
Mid-Level Banking and Settlement Operations Specialist
Open to offersNew to PlatformAbout
Regina Nicole B. is an experienced Administrative Assistant specializing in settlement and banking operations, with over six years of experience spanning the banking and solar energy industries. At HSBC Bank, she served as a Senior Fraud Officer, verifying customer records, conducting account analyses for fraud detection, and ensuring compliance with KYC/AML regulations using systems such as Zendesk, SAS, and Feedzai. Previously, as a Financial Support Advisor at HSBC and Sales Associate at Security Bank, Regina Nicole B. managed account reviews, financial documentation, and compliance tasks. Currently, she oversees administrative operations for solar projects, handling contract reviews, processing invoices and settlements through Xero and CRM platforms, and tracking project milestones with attention to data accuracy and documentation integrity.
Experience
Administrative Assistant / Settlement Officer
Company not specified · 2025 — PresentManages daily administrative tasks such as email correspondence, calendar oversight, and scheduling for solar project stakeholders. Oversees review of solar contracts, installation agreements, purchase agreements, and change orders to ensure accuracy and compliance, and processes invoices, billing statements, and settlement documents using Xero and CRM systems. Supports data verification and reconciliation efforts leading up to settlement, while monitoring project milestones and deadlines.Senior Fraud Officer
HSBC Bank · 2024 — 2024Verified customer records and reviewed transaction data to confirm compliance and readiness for settlement in a global banking context. Utilized Zendesk, SAS, and Feedzai to follow KYC and AML policies, performing account analysis to detect discrepancies, suspicious activity, and possible fraud.Financial Support Advisor
HSBC Bank · 2021 — 2024Handled both inbound and outbound communication to discuss account status and payment arrangements, updating account notes and financial documentation within internal systems. Assisted with tracking the resolution status of accounts and compiled reports for management review.Sales Associate
Security Bank · 2019 — 2019Processed loan and credit card applications, verifying that supporting documents were complete and accurate, while maintaining customer files and assisting with administrative and compliance activities at the branch.
Skills & Expertise
Education
- BS in Banking and FinancePolytechnic University of the Philippines, Manila · 2015 — 2019
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