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Regla P. — Senior Executive Administrative Assistant from United States

Regla P.

Senior Executive Administrative Assistant

United States 6+ years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Regla P. is an accomplished Executive Administrative Assistant with more than 25 years of experience supporting senior leaders in a global professional services environment, notably at Ernst & Young (EY) in Miami, FL. Her expertise includes managing complex schedules and travel logistics, ensuring seamless operations for executive-level teams. Regla is adept at coordinating high-stakes meetings and events, exemplified by her successful arrangement of over 40 executive-client meetings during a two-day program. Her proficiency with tools such as Microsoft Office, Concur, and SAP enables her to deliver exceptional document preparation and confidential information management. In previous roles, including at Hialeah Hospital, she managed administrative tasks with a focus on customer service and compliance, demonstrating strong capabilities in workflow prioritization and problem-solving in fast-paced environments. Bilingual in English and Spanish, Regla's communication skills and organizational acumen are consistently recognized and valued.

Experience

  • Executive Administrative Assistant

    Ernst & Young (EY) · 1999 — 2025
    Provided support to multiple senior executives within the Tax practice, handling high-volume calendars and time-sensitive requests. Managed complex travel arrangements, covering domestic and international itineraries using Concur for expense reconciliation. Ensured accurate preparation and formatting of reports and presentations in line with firm standards while maintaining confidentiality of sensitive information. Organized meetings and events, arranging necessary logistics for effective execution. Assisted in tracking project deadlines and processed expense reimbursements with a focus on compliance.
  • Administrative Assistant

    Hialeah Hospital · 1991 — 1999
    Oversaw scheduling for phlebotomy staff to optimize coverage and enhance patient flow. Handled phone and email inquiries, efficiently directing communication to relevant departments. Maintained accurate records to meet regulatory compliance and audit requirements. Supported inventory management by organizing laboratory supplies and equipment while delivering top-notch customer service to patients.
  • Inbound Customer Service Representative

    Wallpaper, Inc. · 1986 — 1991
    Managed a high volume of inbound calls, assisting customers with their orders and inquiries regarding products and accounts. Ensured accurate entry of orders and verification of customer information to maintain quality service. Demonstrated professionalism and strong listening skills while resolving customer issues and meticulously recorded customer interactions in accordance with company procedures.

Skills & Expertise

Education

  • High School Diploma
    Miami Lakes Technical Institution