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Reina K. — Junior Virtual Assistant from Philippines

Reina K.

Junior Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Reina K. is a graduate of Bachelor of Secondary Education major in English from De La Salle University - Dasmariñas, who has earned 33 units toward a Master of Arts in English as a Second Language. Currently serving as a Virtual Assistant since May 2021, Reina K. manages leasing and administrative tasks, handles data entry, and produces financial reports, including reconciliation and audit work for property management using platforms such as Google Suites, QuickBooks, Weebly, Rentlinx, Zillow, Follow UP Boss, and Propertyware. In addition, Reina K. has been an English Teacher to junior high school students in a public school setting since 2013. Her earlier experience includes working as a Customer Service Representative in US-based call centers in the Philippines, primarily supporting medical, billing, and technical accounts.

Experience

  • Virtual Assistant

    null · 2021 — Present
    Managed leasing and administrative tasks for over a year. Trained in using Google Suites, QuickBooks, Weebly, Rentlinx, Zillow, and Follow UP boss. Addressed leads' inquiries and conducted follow-up calls. Performed website content editing as part of administrative duties. Handled reconciliation, financial reporting, managing negative balances, auditing, processing payments, and work order encoding in Propertyware.

  • English Teacher

    null · 2013 — Present
    Instructed junior high school students in English at a public school in the Philippines.

  • Customer Service Representative

    null · 2009 — 2013
    Engaged in various US-based call center companies in the Philippines, managing different accounts primarily focusing on medical issues, billing, general inquiries, and technical support with some troubleshooting.

Skills & Expertise

English TeacherLead GenerationBookkeeperVirtual AssistantCustomer Service Representative

Education

  • Master of Arts in English as a Second Language
    De La Salle University - Dasmariñas · 2012 — 2013
  • Bachelor of Secondary Education & Major: English
    De La Salle University - Dasmariñas · 2005 — 2009

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