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Ren P. — Mid-Level Digital Marketing and Sales Specialist from United Arab Emirates

Ren P.

Mid-Level Digital Marketing and Sales Specialist

United Arab Emirates 6+ years
Open to offersNew to Platform
Languages
English
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About

Al P. brings over eight years of diverse experience supporting operations in the domains of sales, customer service, digital marketing, and warehouse coordination. Most recently, as a Telesales Executive and Social Media Marketing Executive at Blu Intelligent Health Solutions in Dubai, he drove sales and customer engagement for the leading shower filter brand in the UAE. Al excelled in telesales and post-sales support, managing inquiries across social media platforms and exceeding sales targets by leveraging consultative selling and pricing negotiations. His role also extended to executing digital marketing strategies and analyzing performance metrics to boost brand awareness and revenue. Previously, Al demonstrated his prowess as a Customer Sales Representative at Richtel Teleservices in the Philippines, supporting healthcare operations with a focus on IT-related functions. His recognized ability in customer satisfaction and sales, showcased at TeleTech for the T-Mobile account, earned him Top Agent and Top Seller accolades. His skillset includes critical thinking and data-driven strategic planning.

Experience

  • Telesales Executive / Sales Agent / Social Media Marketing Executive

    Blu Intelligent Health Solutions · 2023 — 2026
    Drove sales and enhanced customer satisfaction for the leading shower filter brand in the UAE. Engaged in Telesales while managing inbound and outbound sales communications through calls, chats, and social media channels. Cultivated strong client relationships and provided comprehensive customer and after-sales support. Identified sales opportunities, negotiated pricing, and successfully closed deals. Oversaw social media management and implemented digital marketing initiatives to boost brand awareness. Analyzed performance metrics to refine marketing strategies.
  • Customer Service Representative - TOP AGENT

    Teletech Outsourcing · 2021 — 2023
    Provided high-quality customer service and sales support for T-Mobile, a prominent telecommunications provider in the USA. Managed inbound customer inquiries and sales across various departments via voice and chat. Recognized for outstanding performance as Top Agent in both chat and voice support. Assisted in training new hires and supported team operations while consistently meeting sales and quality objectives.
  • Order Entry Representative

    IQOR Outsourcing · 2020 — 2021
    Initially engaged as a seasonal associate to manage high customer volume during the Christmas period. Continued in the role, assisting with daily store operations, customer service, processing sales transactions, and managing stock levels.
  • Customer Sales Representative/IT

    Richtel Teleservices · 2016 — 2019
    Supported healthcare account operations, which involved claims, billing, documentation, and customer service. In addition, handled IT-related duties including application support, system monitoring, data management, and technical troubleshooting, ensuring smooth service delivery.

Skills & Expertise

Education

  • Computer Technician
    Eastwood International Institute of Science and Technology · 2014 — 2016
  • Undergrad
    Eastwood International Institute of Science and Technology · 2012 — 2014

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