Renece H.

Renece H. is a skilled professional with extensive experience in the collections and customer service industries. Currently based in Montego Bay, she has developed expertise in negotiating payment plans and managing multiple screen operations, which she honed during her tenures at Segoso Caribbean Ltd and Contax360 BPO Solutions. At Segoso Caribbean Ltd, she executed soft collections and effectively followed up on past due payments. Previously, at Contax360, Renece worked as a Collections Agent for a law firm, dealing with wage and bank garnishments. Earlier, she ran Sincere Golden Age Care, engaging in financial management, marketing, and ensuring legal compliance. Her career in collections began in 2015 at Teleperformance, where she mastered multitasking across platforms and handling complex customer queries. Renece holds qualifications from Knockalva Technical High and other educational institutions, underlining her commitment to professional development.