Renell J.
Mid-Level Operations and Client Service Specialist
Open to offersNew to PlatformAbout
Renell J. is a seasoned professional specializing in operations and administrative support, with a solid educational background from Manchester Metropolitan University in Accounting and Finance. With extensive experience in financial services through roles at SS&C (Rowan Dartington), Tesco, and WECIL, Renell has honed skills in client service and stakeholder communication, effectively managing workflows and ensuring operational accuracy and compliance. Proficient in Microsoft Excel and Python programming, Renell excels in data entry, record management, and independent data analysis, contributing to structured decision-making in dynamic environments. Renell's career underscores a commitment to efficient service delivery and high standards of performance, whether in client-liaison roles or customer-facing positions, consistently utilizing advanced technology and analytical skills to drive process enhancement and accuracy.
Experience
Senior Associate
SS&C (Rowan Dartington) · 2023 — 2026Acted as a key liaison between clients and internal teams, ensuring timely follow-up and clear communication. Managed client queries efficiently while maintaining a high standard of service and operational compliance.Customer Service Assistant
Tesco · 2019 — 2025Delivered customer support in a fast-paced retail environment, ensuring accurate handling of transactions. Assisted with store operations, maintained high service standards, and managed administrative tasks such as attendance records and documentation.Personal Assistant / Administrator
WECIL · 2016 — 2019Coordinated responses to client and internal queries, promoting smooth operations. Updated and maintained data across systems for consistency and accuracy, while handling routine calls and queries with professionalism and confidentiality.
Skills & Expertise
Education
- BSc (Hons) Accounting and FinanceManchester Metropolitan University