Rennan J.
Mid-Level Paralegal
Open to offersNew to PlatformAbout
Rennan Jose V. is an experienced Remote Paralegal/Legal Assistant with a focus on the legal industry, specifically within U.S. and Philippine jurisdictions. With roles at firms including Virtual Staff LLC (Legal Soft) for property damage cases in Louisiana, Heartland Law Firm in Illinois covering estate planning and bankruptcy, and Randall J. Borden PLLC for Virginia and Maryland bankruptcy and commercial matters, Rennan has drafted litigation documents, managed Litify and EZ-Filing legal software, and conducted extensive legal research. His background includes customer service positions in the BPO industry at East West BPO, Teleperformance Philippines, and Teletech, where he used CRM platforms for client management. Rennan holds a Bachelor of Law and has expertise in case management software and advanced legal drafting for multi-jurisdictional practices.
Experience
Remote Paralegal/Legal Assistant
Virtual Staff LLC (Legal Soft) - Pandit Law Firm · 2022 — 2025Drafted Interrogatories, Requests for Production, and Requests for Admissions. Assisted in creating Initial Disclosures and preparing answers to legal inquiries. Compiled a comprehensive Excel Workbook for case information, updates, chronologies, and data points. Managed operations using Litify Legal Management Software.Customer Service Representative with sales
East West BPO · 2021 — 2022Handled inbound customer calls in a professional manner. Addressed customer inquiries and complaints efficiently, while providing accurate information regarding products and services. Maintained detailed customer records in CRM systems and elevated unresolved issues to appropriate departments.Customer Service Representative
Teleperformance Philippines · 2018 — 2020Responded to inbound calls from customers promptly. Efficiently resolved various inquiries and complaints, providing accurate information on products and services. Documented call details, kept customer records up-to-date in CRM systems, and managed escalations when necessary.Remote Paralegal/Legal Researcher
Heartland Law Firm · 2018 — 2018Served as the primary legal researcher for the trial attorney concerning the recovery of property and damages related to fraud. Engaged in case matters involving Bankruptcy and performed tasks associated with a 1031 exchange.Customer Service Executive
Teletech, Philippines · 2016 — 2017Managed inbound customer service calls while efficiently resolving inquiries and complaints. Provided customers with accurate product and service information, documented interactions, and escalated unresolved issues as needed.Remote Paralegal/Legal Assistant
Confidential Foreclosure Relief (Outsourced) · 2015 — 2016Drafted legal pleadings related to foreclosure, including complaints and defenses. Conducted research on foreclosure laws and borrower defenses.Remote Paralegal/Legal Assistant
Randall J. Borden PLLC · 2007 — 2009Prepared legal documents such as Answers and Motions for areas including Bankruptcy, Family Law, and Commercial Law. Drafted formal letters and performed due diligence while managing schedules and statements using EZ-Filing software.Onsite Paralegal/Legal Assistant
Molina Law Offices · 1999 — 2002Involved in drafting legal documents including pleadings, motions, and contracts. Conducted legal research and prepared evidence for trials or hearings. Organized case files and assisted attorneys with procedural compliance.
Skills & Expertise
Education
- Bachelor of LawWestern Mindanao State University · 1997 — 2002
- Bachelor of Arts, EnglishAteneo de Zamboanga University · 1992 — 1997
- Bachelor of Arts, PhilosophyPastor Bonus Seminary · 1992 — 1996
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