Renuka M.
Mid-Level Administration and Coordination Specialist
Open to offersNew to PlatformPortfolios
About
Renukaa M., a seasoned professional in Senior Administration & Executive Coordination, is known for her dynamic leadership within the education sector at Sabari Indian School, Dubai, where she has worked since March 2018. Her extensive expertise covers Office Administration, Admissions Management, Business Development, Marketing Coordination, and HR Operations. She has driven substantial student enrollment growth through strategic planning and relationship management while ensuring compliance with KHDA and MOE regulations. Renukaa has proven her adeptness at managing admissions processes and coordinating marketing campaigns, enhancing brand visibility and lead generation. Her role involves collaborating with senior leadership and various teams to support organizational growth. Previously, as an HR & Sales Administration Officer at Paradigm Properties, she optimized operations and oversaw recruitment. Her earlier experience at Pharma Trade LLC and HSBC/Citi Bank honed her skills in procurement and customer service. Renukaa holds a Bachelor of Commerce with a specialization in Finance and Management Accounting and has completed an MBA in Finance.
Experience
Senior Administration & Executive Coordination Professional
Sabari Indian School · 2018 — PresentManaged office administration, admissions, business development, marketing coordination, and HR operations within the education sector. Facilitated student enrollment growth through strategic relationships and focused service delivery. Oversaw the entire admissions process, which included engaging parents, coordinating enrollment, managing student registration, and ensuring compliance with KHDA and MOE regulations. Supervised daily administrative tasks, streamlined operations, and maintained documentation to improve efficiency. Coordinated marketing campaigns, promotional events, and community outreach to enhance brand visibility. Collaborated with senior leadership and academic teams to align with growth objectives, also supervising inquiry handling and customer service teams for quality communication. Managed digital content, social media efforts, and updated website materials. Handled HR operations such as onboarding, payroll, and compliance with UAE Labour Law. Prepared management information system (MIS) reports and coordinated staff development initiatives.HR & Sales Administration Officer
Paradigm Properties · 2013 — 2017Directed human resources and administrative functions, focusing on optimizing operations for enhanced efficiency. Handled the full recruitment lifecycle, including onboarding and training, to secure top talent. Compiled and analyzed monthly MIS reports and performance data to assist in strategic decisions. Facilitated property sales transactions while consistently ensuring customer satisfaction. Coordinated meetings internally and externally, managing vendor negotiations to adhere to compliance and operational standards.Customer Service Coordinator – Pharma
Pharma Trade LLC · 2007 — 2011Managed procurement processes, ensuring order accuracy and maintaining stock levels. Collaborated with Business Unit Managers to synchronize inventory management with operational goals. Enhanced supply chain efficiency by optimizing purchase order workflows and addressing procurement challenges to minimize risks. Maintained the Item Master Database, ensuring accuracy and effective system integration.Senior Process and Customer Service Executive (Mortgage Processing Unit)
HSBC, India & Citi Bank · 2003 — 2007Led training on customer service best practices for the mortgage processing unit. Supervised customer interactions to comply with service standards and motivated a diverse team towards organizational goals. Identified and rectified inefficiencies through process improvements while collaborating with internal teams to manage escalated customer issues.
Skills & Expertise
Education
- Bachelor of Commerce Specialization in Finance and Management AccountingInstitution not specified
- MBA – FinanceInstitution not specified
Interested in this professional?
Sign in as an employer to save this profile or invite Renuka M. to a job.
Sign in as an employer