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Renz H. — Mid-Level Customer Service Sales Representative from Philippines

Renz H.

Mid-Level Customer Service Sales Representative

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Renz Harmon O. has developed hands-on experience across the quality assurance, retail, business process outsourcing (BPO), and digital content domains. At I-Print Labels And Packaging Corporation, he contributed to product quality assurance by ensuring process compliance. He later served as a Stock Clerk at SM City Taytay, managing inventory and merchandise organization. As a data encoder at Raytech, Renz Harmon O. ensured accurate database records. His tenure at WNS Global Services as a Senior Booking Associate encompassed coordinating reservations and maintaining booking data. He further advanced to inside sales and customer support roles at Afni Inc., VXI PH, and Concentrix, focusing on sales, customer service, and after-sales care for retail and e-commerce clients. Most recently at Taskus, he applied content moderation expertise to enforce community standards across digital platforms.

Experience

  • Content moderator

    Taskus · 2024 — 2026
    Monitored and reviewed user-generated content to enforce community guidelines and platform policies.
  • Inside Sales, Customer Sales Representative

    Afni Inc. · 2022 — 2024
    Promoted and sold products, engaging with potential buyers to facilitate sales.
  • Customer Service, After sales

    VXI PH · 2024 — 2024
    Provided support to customers post-purchase, addressing questions and assisting with issues or maintenance needs.
  • Sales Advisor

    Concentrix · 2024 — 2024
    Guided customers in making purchasing decisions by offering product recommendations and answering inquiries.
  • Senior Booking Associate

    WNS Global Services · 2017 — 2022
    Coordinated bookings and managed reservations, providing assistance to customers with inquiries and confirming schedules.
  • Stock Clerk

    SM City Taytay · 2017 — 2017
    Managed inventory by receiving, organizing, and storing products, while ensuring shelves were restocked and items were properly labeled.
  • Data Encoder

    Raytech · 2017 — 2017
    Entered, updated, and maintained information in systems, ensuring data accuracy and organization for reporting.
  • Quality Assurance

    I-Print Labels And Packaging Corporation · 2016 — 2016
    Ensured that products consistently met defined standards and requirements by improving processes.

Skills & Expertise

Education

  • Computer System Technology
    University of Rizal System - Binangonan Rizal, Campus · 2016 — 2021
  • Computer System Servicing (CSS)
    TESDA

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