Information Technology Officer I
Department of Information and Communications Technology (DICT) · 2015 — 2024
Managed various multi-million peso ICT projects, proposed upgrades for ICT infrastructure, and offered technical guidance as a key member of the Bids and Awards Committee. Developed technical specifications for acquiring ICT resources and participated in strategic planning and annual budget preparation. Oversaw monitoring systems for data center networks and services, performed fault handling, and liaised with third-party suppliers. Maintained server applications, conducted hardware audits, and managed facilities, including air conditioning and power systems. Provided support for IT systems and resolved network issues while participating in emergency preparedness activities.
System Administrator
Computer Sciences Corporation (CSC) · 2012 — 2014
Administered Windows Server 2003 and 2008 operating systems, monitoring system performance and troubleshooting issues. Collaborated with other support teams and participated in an on-call rotation. Ensured compliance with Corporate Security Standards for system components, managed performance reporting, and utilized Performance Management Tools. Engaged in process documentation and sought efficiency improvements while safeguarding corporate data and proprietary information.
Information Technology Consultant
RADIX Systems Incorporated · 2008 — 2012
Oversaw the administration of all Data Center and Bank Branch Servers, analyzed system logs for potential issues, and integrated new technologies into existing environments. Conducted routine audits, backups, and applied operating system updates. Installed new hardware and software, managed user accounts, and addressed technical queries and security responsibilities while troubleshooting reported problems.
IT Consultant
PRIMEMOVER Consultancy Services Inc. · 2008 — 2008
Installed software on thick-client and Desktop-on-Demand systems, configured applications and databases according to IT impact analysis documentation, and troubleshot user-reported issues. Communicated with users for inquiries and project updates.
Manager
RAKNET Computer Rental · 2007 — 2008
Oversaw operations and management of services.
Information Technology Administrator
Transcription One Outsource Solutions Inc. · 2007 — 2007
Maintained local servers, monitored health status, and supported system configurations. Managed regular updates and backups, ensured system security, and provided end-user support. Handled LAN connectivity and audio file processing.
Technical Support Representative (Tier 2)
Teleperformance Philippines · 2006 — 2007
Managed inbound and outbound calls, addressing customer inquiries and resolving issues while promoting additional products and services.
Technical Support Engineer/Product Consultant
Good Job Company Limited · 2005 — 2006
Conducted basic diagnostic tests on computers and printers, configured hardware for client use, and ensured adherence to quality standards.
Information Technology Manager
International Internship Programs (IIP) · 2005 — 2005
Led testing of office network systems, designed TCP/IP communication networks, and managed daily network support, focusing on maintaining confidentiality and reliability of corporate data.
Information Technology Officer I (Systems Administrator)
Philippine National Police Directorate for Investigation and Detective Management (PNP-DIDM) · 2003 — 2004
Delivered integration services for clients including server and workstation configuration, provided telephone and on-site support, and conducted client training on installed technologies. Managed network infrastructure and participated in an on-call rotation.
Computer Maintenance Technologist II (Systems Specialist/Acting Assistant Division Chief)
Philippine National Police Computer Service (PNP-CS) · 2001 — 2003
Planned, designed, and implemented office network systems, managed structured cabling installations, and configured hardware and software for usage.
Information Technology Officer
Police Provident Association Inc (PPAI) · 2000 — 2000
Contributed to business planning regarding technology and systems, identified new developments in information systems, and established long-term needs for information systems while ensuring data confidentiality.
Systems Administrator/Assistant Department Head (Billing & Collection)
Police Savings and Loan Association Inc (POSLAI) · 1996 — 1999
Handled the installation and maintenance of LAN server and workstations, monitored network performance, and managed various hardware and software platforms while providing user support.
Clerk I (Computer Operator)
Western Police District (WPD) · 1990 — 1996
Analyzed, designed, and installed personal computer systems, monitored and upgraded existing systems, and purchased software to meet user specifications. Installed and resolved issues related to hardware and software.
Project Manager
Network Solutions and Interfaces (NSI) · 1994 — 1995
Advised clients on networking solutions, assessed present and future network needs, maintained client relationships, and ensured project quality standards were met.