0 viewsTalent
Reva D. — Senior Virtual Assistant from Philippines

Reva D.

Senior Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Reva N. is an experienced Virtual Assistant, Office Manager, and Customer Service Specialist with over a decade of experience in administrative operations, client support, office management, and remote team coordination. Her career includes overseeing day-to-day office functions and managing subcontractor teams across multiple Australian cities, including Sydney, Brisbane, and Perth. She acts as a key liaison among clients, service teams, and management, demonstrating her skills in scheduling, reporting, invoicing, and payroll coordination. Reva excels in customer communications and is adept at handling fast-paced, remote environments. In her role as an Office Manager, she coordinates job assignments and tracks progress, while her freelance virtual assistant work involves managing client inquiries and scheduling through Google Calendar. Her previous experience at TeleTech involved managing account portfolios and handling service request escalations. With her role at Converse (Supershoes Inc.), Reva supervised sales operations and trained staff. Her leadership and operational skills are matched by her strong organizational abilities.

Experience

  • Virtual Assistant – Freelance / Remote

    null · 2023 — Present
    Handled client inquiries and organized appointments through Google Calendar. Collaborated with customers and partner offices regarding booking details and lead management. Processed technicians’ payroll, invoices, and receipts using Zeller. Developed weekly reports and provided operational updates directly to clients, while assisting with various administrative tasks as needed.
  • Customer Service Representative / Credit Officer / Consultant

    TeleTech, Lipa · 2018 — 2023
    Managed inbound calls focused on payments, billing, service requests, and escalations. Oversaw account portfolios to ensure prompt debt collection and reconciliation. Approved customer service requests, including payment extensions, disputes, and reconnections.
  • Sales Supervisor

    Converse (Supershoes Inc.) · 2012 — 2018
    Supervised store operations and daily sales performance while assisting customers. Handled cash and credit transactions, managing receivables efficiently. Trained staff members and ensured compliance with visual merchandising standards.
  • Office Manager / Administrator

    Remote | Australia-wide Operations
    Oversaw daily office and administrative tasks, facilitating a smooth workflow across multiple cities. Managed scheduling, job assignments, and service coordination for subcontractors throughout Australia. Acted as the main point of contact for client communications and inquiries while coordinating service requests and tracking job progress. Compiled operational reports and communicated updates to management.

Skills & Expertise

Education

  • Tertiary Education
    University of Batangas
  • Secondary Education
    Santa Teresita National High School

Interested in this professional?

Sign in as an employer to save this profile or invite Reva D. to a job.

Sign in as an employer