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Rey C. — Junior Customer Service Representative from Philippines

Rey C.

Junior Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rey C. is a dedicated professional with a robust background in customer service and sales across dynamic industries including fast food, telemarketing, and telecommunications. His career began at McDonald’s in San Francisco Arnaldo, where he honed communication, teamwork, and time management skills as a Service Crew member. Transitioning to Vigorous Telemarketing, Rey became adept in handling large volumes of outbound calls, proficiently managing lead generation and sales in financial and insurance campaigns. At iQor, Rey leveraged his experience to deliver comprehensive support for T-Mobile's postpaid account, expertly resolving billing, account management, and technical issues. He consistently achieved high customer satisfaction and met performance targets, underpinned by his proven ability to provide positive customer experiences. Rey's educational journey includes studying Humanities and Social Science at Phillipines Christian University Dasmarinas and pursuing a Bachelor of Arts in Communication at Cavite State University.

Experience

  • T-mobile Postpaid Representative

    IQOR · 2025 — 2026
    Delivered comprehensive support to subscribers by managing a variety of inquiries related to billing, account management, plan upgrades, and technical issues, handling high volumes of inbound calls with professionalism.
  • Lead Generation Specialist

    Vigorous Telemarketing · 2025 — 2025
    Managed outbound calls aimed at engaging potential clients, clearly presenting available products, assessing leads, and addressing customer inquiries, while striving to meet sales targets.
  • Service Crew

    McDonald’s · 2023 — 2024
    Engaged in customer service and teamwork, enhancing communication skills while efficiently working in a fast-paced environment to provide positive experiences for customers.

Skills & Expertise

Education

  • Bachelor of Arts in Communication
    Cavite State University of Indang · 2025 — 2026
  • Humanities and Social Science
    Phillipines Christian University Dasmarinas · 2021 — 2023

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