Rey B.
Senior BPO Customer Service Specialist
Open to offersNew to PlatformAbout
Rey B. is an experienced Customer Service / Technical Support Representative based in Cebu City, Philippines, with more than eight years dedicated to the BPO industry. At Teleperformance, he managed customer service and technical support tasks for global clients, including providing chat and email support for Amazon accounts and assisting with hotel, flight, and car rental bookings. Rey B. continued his career at Newfold Digital, where he offered specialized web hosting support, troubleshooting website and email issues, configuring email setups, and managing domain status for hosting customers. With a foundation in Computer Technology from Asian College of Technology, Rey B. consistently delivers effective solutions across customer communications, technical troubleshooting, and appointment-setting within high-volume service environments.
Experience
Customer Service / Technical Support Representative
Newfold Digital · 2024 — 2025Delivered web hosting support, which included troubleshooting issues related to websites and emails. Configured email setups and oversaw domain status, addressing customers' hosting-related technical needs.Customer Service / Technical Support Representative
Teleperformance · 2016 — 2023Provided support via customer, chat, and email channels for Amazon accounts. Assisted customers in booking hotels, flights, and car rentals while efficiently resolving technical concerns.
Skills & Expertise
Education
- Associate in Computer TechnologyAsian College of Technology · 2013 — 2014
Photos
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