Rey A.
Junior BPO Sales Specialist
Open to offersNew to PlatformAbout
Rey Anthony Q. is a results-driven professional with a Bachelor of Science in Entrepreneurship and hands-on experience across the BPO, healthcare outreach, and local government administration sectors. At VXI Global Holdings as a Sales and Billing Representative, Rey Anthony Q. managed end-to-end sales and billing processes, ensuring 100% accuracy in financial data entry and payment processing. He leveraged analytical skills to interpret sales data, identify trends, and inform strategic service improvements. In his role as a Cold Caller at Onscore Business Solutions, he educated clients about technical healthcare offerings, consistently meeting outbound targets and documenting activities in detailed CRM records. With Alorica and Iqor Philippines, he provided customer service to a diverse clientele, identifying upselling and cross-selling opportunities and collaborating on service enhancements. As an Office Clerk for a local government unit, Rey Anthony Q. handled sensitive administrative records and served as a front-line contact for citizens, ensuring clear and efficient communication.
Experience
Sales and Billing Representative
VXI Global HoldingsManaged the complete sales and billing lifecycle with an emphasis on ensuring 100% accuracy in financial data entry and payment processing. Analyzed sales data to identify emerging trends and growth opportunities, enhancing service offerings. Specialized in resolving complex customer inquiries by navigating intricate billing cycles and employing strategic problem-solving to achieve favorable outcomes.Cold Caller (Healthcare)
Onscore Business SolutionsEducated potential clients about complex healthcare solutions by converting technical information into clear, benefit-oriented language. Consistently achieved outbound targets and qualified high-value leads through effective persuasion and resilience in handling objections. Maintained detailed CRM records to manage follow-ups and cultivate lasting relationships with prospective healthcare partners.Customer Service Representative
Alorica Philippines and Iqor PhilippinesProvided professional support to a diverse customer base, utilizing active listening to efficiently resolve issues. Identified upselling and cross-selling opportunities by thoroughly understanding product value propositions. Collaborated with leadership to analyze customer feedback and execute initiatives aimed at enhancing the overall service experience.Office Clerk
Local Government UnitEnsured administrative efficiency by managing official documentation and sensitive records with high confidentiality. Served as a front-line point of contact, offering professional assistance to citizens and ensuring effective communication and streamlined service delivery.
Skills & Expertise
Education
- Bachelor of Science in EntrepreneurshipSamal Island City College · 2022 — 2026
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