Reymart Q.
Mid-Level Customer Service and Administrative Support Specialist
Open to offersNew to PlatformAbout
Reymart Q. is a dedicated professional from Bago City, Negros Occidental, Philippines, with experience in both Customer Service and Administrative Support. He currently manages his own small business, where he oversees daily operations and engages in small-scale agricultural activities. His entrepreneurial role includes managing customer inquiries, inventory tracking, and social media marketing using tools like Canva and CapCut. Prior to this, he worked as a Customer Service Representative at Panasiatic Solution, where he excelled in resolving customer issues and maintaining records of interactions. With technical skills in Google Workspace and Facebook Page Management, Reymart continues to hone his expertise in virtual assistance and chat support while creating effective promotional content and training new distributors. His educational background in Software Operations from Megumi Academy further supports his proficiency in various administrative and digital tools.
Experience
Business Owner / Entrepreneur
Self-Employed · 2021 — PresentOversee daily operations of a sari-sari store along with small agricultural activities. Address customer inquiries, manage inventory, and oversee order management. Design promotional content for social media marketing utilizing Canva and CapCut. Provide training and mentorship to new distributors on product promotion and sales techniques. Formulate marketing plans and incentive programs to enhance product sales and team performance.Customer Service Representative
Panasiatic Solution · 2017 — 2018Address customer inquiries and service concerns through effective communication. Resolve issues to ensure customer satisfaction while maintaining precise records of customer interactions and account updates. Redirect complex issues to the relevant departments for resolution.Restaurant Tenant / Food Service Operator
Company not specified · 2018 — PresentProvide food service to customers and handle order processing efficiently. Maintain daily sales records and manage cash transactions. Oversee inventory levels and coordinate supply needs. Ensure a positive customer service experience through quality service delivery.
Skills & Expertise
Education
- Software OperationsMegumi Academy · 2014 — 2015