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Reyna B. — Mid-Level Digital Marketing Assistant from Philippines

Reyna B.

Mid-Level Digital Marketing Assistant

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishSpanishTagalog
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About

Reyna B. is a dedicated General Virtual Assistant and Client Relations Associate with over a decade of experience, most notably with PJ Lhuillier Inc. and KLB Solutions LLC. Throughout her career, she has excelled in managing and automating social media channels like Facebook, Instagram, TikTok, and LinkedIn. Reyna blends strategic content creation with dynamic graphic design, using tools such as Canva and Capcut, to engage target audiences effectively. She has demonstrated expertise in Technical SEO, enhancing SEO rankings through platforms like WordPress and Yoast SEO. Her role involved providing weekly analytical reports to clients, streamlining operations to boost productivity by 30%, and coordinating virtual meetings for strategic decision-making. Additionally, Reyna played a pivotal role in managing high-profile accounts, contributing to a 20% revenue growth through collaboration with sales teams. Her comprehensive skills extend to digital marketing, email management, and customer service, all of which she utilizes to maintain error-free platforms and ensure organizational success. Located in Sta. Cruz, Laguna, Philippines, Reyna continues to thrive in dynamic environments, fostering relationships that drive outstanding results.

Experience

  • Client Relations Associate

    PJ LHUILLER INC. · 2012 — 2023
    Managed and automated social media channels including Facebook, Instagram, Tiktok, and Linkedin. Created strategic content and developed engaging graphic designs to captivate the target audience. Conducted active community management and designed short-form video assets using Canva and Capcut. Provided technical support and maintained error-free performance in Shopify and WordPress. Enhanced SEO rankings utilizing WordPress and Yoast SEO. Prepared detailed business proposals and SWOT analyses for client prospects while generating weekly analytic reports. Streamlined operations to improve client productivity and coordinated virtual meetings to implement new strategies and summarize key decisions. Oversaw schedules to ensure deadlines were consistently met, managed daily client financial transactions, and promoted bank products and services. Processed microloans and insurance while addressing client inquiries in a professional manner. Conducted weekly internal audits and inventory of company assets, initiated marketing campaigns to drive sales, and delivered personalized service to high-profile accounts, collaborating with sales teams for revenue growth and analyzing client data to refine service offerings.

  • General Virtual Assistant

    KLB Solutions LLC · 2022 — 2023
    Provided virtual assistance through administrative support and management of client relations. Engaged in various tasks including email management, customer service, and technical proficiency related to digital marketing and graphic design.