Reynald L.
Mid-Level Insurance Operations Analyst
Open to offersNew to PlatformPortfolios
About
Reynald L. is a seasoned Insurance Analyst and Operations Professional from Dumaguete City, Philippines, with over four years of comprehensive experience in administrative management, compliance review, and financial oversight. Reynaldo has demonstrated profound expertise in B2B client relations, proficiently managing inbound and outbound communications and serving as a pivotal high-diplomacy liaison between corporate partners and vendors. His adeptness at navigating complex CRM environments is complemented by his capabilities in e-commerce, where he maintains 100% data integrity to optimize workflows against tight deadlines. At Prime Staff Outsourcing Inc., he ensured compliance and resolved policy discrepancies efficiently while maintaining proactive stakeholder communication. Previously, at Inspiro Relia Inc., he drove revenue through strategic outbound sales initiatives, and at Chirpish LLC, he enhanced sales via effective upselling strategies. He is proficient in tools such as Shopify, Zoho, and QuickBooks Online, and has served as the Finance Committee Chairperson for Gaba-an Youth Lead & Newground Event, where he adeptly managed budgeting and financial reporting tasks. His educational background includes a Bachelor of Arts in Political Science from CAP College Foundation Inc.
Experience
Operations & Insurance Analyst
Prime Staff Outsourcing Inc. · 2025 — 2026Audited vendor commercial and personal insurance policies to ensure compliance with HOA and property client standards. Proactively communicated with property clients and insurance companies to support accurate account processing. Identified policy gaps and compliance issues, working collaboratively with insurance providers to rectify documentation errors. Logged and updated policy timelines, compliance statuses, and coverage details in internal tracking databases to maintain data integrity.Operations Associate
Prime Staff Outsourcing Inc. · 2024 — 2025Conducted high-volume outbound calls to insurance providers and vendors to track and retrieve pending insurance requirements systematically. Oversaw multi-channel email correspondence with vendors and insurance agencies to ensure workflow continuity. Monitored document retrieval queues and organized follow-ups based on urgency to resolve backlogs and enhance client onboarding times. Managed sensitive corporate documents, ensuring secure storage and compliance with data privacy policies.Outbound Sales & Accounts Representative
Inspiro Relia Inc. · 2023 — 2023Executed outbound campaigns targeting vendors for event ticket sales, contributing to organizational revenue. Reviewed issued tickets to ensure legitimacy and data accuracy, addressing compliance discrepancies. Audited corporate payables and receivables for effective financial tracking and accurate billing.Inbound Customer Support & Sales Associate
Chirpish LLC · 2022 — 2023Managed incoming inquiries across phone, chat, and email channels to resolve customer product questions and address order concerns. Utilized Shopify to verify stock availability, process payments, and oversee order fulfillment. Implemented upselling strategies during customer interactions to enhance sales opportunities.HR & Administrative Assistant
Tender Touch Home Care Services · 2021 — 2022Oversaw the end-to-end recruitment process and coordinated team scheduling to improve office workflows. Handled daily attendance tracking, managed timesheets, and supported accurate payroll processing.
Skills & Expertise
Education
- Bachelor of Arts in Political ScienceCAP College Foundation Inc.
Interested in this professional?
Sign in as an employer to save this profile or invite Reynald L. to a job.
Sign in as an employer