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Reynald K. — Accounting Subject Matter Expert from Philippines

Reynald K.

Accounting Subject Matter Expert

Philippines 6+ years 1200 - 5000 USD per month
Actively lookingNew to Platform
Languages
EnglishTagalog
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About

Reynald Kent A. is a seasoned professional with over 5 years of experience in technical support, accounting support, and B2B lead generation across industries such as business process outsourcing, telecommunications, and home appliance care. At Concentrix, he served as a Technical Support Level 2 Supervisor, specializing in resolving complex software issues, overseeing database integrity, and managing confidential financial documents. His expertise extends to sales, outbound telesales, and coordinating field technician visits at organizations like Intelassist Inc., Infocom Technologies Inc., and Sitel, where he handled product research, data entry, and inbound web chat for the UK telecommunications sector. Reynald Kent A. holds QuickBooks Online and EF Set English B2 certifications and has hands-on proficiency with QuickBooks Online, effectively bridging technical troubleshooting and accounting support for compliance-sensitive environments.

Experience

  • Technical support Level 2 (Supervisor)

    Concentrix · 2021 — 2026
    Provided business to business lead generation and accounting support. Ensured confidentiality of information and documents while maintaining their organization.

  • Home care appliance technical support

    Intelassist Inc. · 2021 — 2021
    Handled scheduling support and was involved in sales generation. Coordinated technician visit arrangements and scheduled repairs.

  • UK Telco inbound sales chat

    Sitel · 2019 — 2020
    Conducted product research based on customer needs and provided information on available products within customer locations. Engaged in data entry tasks.

  • Outbound sales expert

    Infocom Technologies Inc · 2018 — 2019
    Focused on upselling local telco products while providing product information to customers with active accounts. Responsible for data entry.

Skills & Expertise

Lead GenerationAccounts ReceivableQuickbooksSales SupportTechnical Support SpecialistPayrollData Entry SpecialistCustomer Service RepresentativeBookkeepingAccounts ReconciliationsAccounts Payable

Education

  • Bachelor's Degree in Business Administration
    ABE International Business College · 2006 — 2009
  • Under Graduate
    Marcelo H. Del Pilar Nat’l High School · 2002 — 2006

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