Reynato G.
Mid-Level Shipping Operations Supervisor
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About
Reynato G. is a seasoned Supervisor with over 18 years of experience at Seidopro Global Inc., focused on advancing team leadership, process optimization, and maintaining precise documentation. Throughout his tenure, he demonstrated proficiency in training staff, managing operational tasks and inquiries, and ensuring the seamless execution of team objectives. He skillfully managed the execution of Shipping Instructions and engagement with OCPS agent applications, promoting speed and precision in deliverables. Reynato adeptly supervised team performance through equitable task distribution and regular productivity assessments. As part of his responsibilities, he updated team schedules, handled performance evaluations, and established measures for quality and compliance. His expertise in staff motivation, coaching, and decision-making was instrumental in achieving consistent results and fostering a productive work environment. Reynato holds a degree in Computer Science and has completed various professional training, cementing his role as a leader in the tech-related operations of his industry.
Experience
Supervisor
Seidopro Global Inc. · 2011 — 2025Ensured the team's objectives were met through the accurate and prompt processing of Shipping Instructions and their tagging to OCPS agent applications. Monitored productivity and allocated tasks equitably among team members. Composed inquiries for both internal and external communications, confirming the appropriate points of contact, and delivering timely responses to onshore and production teams. Facilitated the training of new employees by coordinating trainer assignments, distributing tasks, and providing helpful manuals. Validated and recorded errors from the production and receiving departments, developing countermeasures to mitigate future occurrences. Documented errors as part of performance assessments and established timelines for new employee training progression.Documentation Associate
Seidopro Global Inc. · 2007 — 2011Managed team schedules on a weekly basis within HCMS, incorporating necessary revisions. Authorized vacation leave, sick leave, emergency leave, and overtime for team members. Led monthly meetings to introduce new tasks, rules, and guidelines. Compiled PMS reports for performance evaluations based on daily outputs, mistakes, attendance, and contributions from team members. Evaluated team performance through a structured approach of planning, monitoring, and assessment. Confirmed that Shipping Instructions and related documents were directed to the correct booking offices to prevent mistakes, and identified sources of errors while applying corrective actions.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceManila Central University · 2003 — 2005
- UndergraduateAMA Computer College · 2001 — 2002
- High SchoolJose Rizal High School · 1993 — 1997
- ElementaryTonsuya Elementary School · 1987 — 1993
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