rhea M.

Rhea May L. graduated with a Bachelor of Science in Biology from the University of Southeastern Philippines and has established herself as a versatile professional with extensive experience in customer service, virtual assistance, and social media management. Within the e-commerce domain, she has effectively managed customer communications using platforms like Shopify and handled inquiries and resolutions via email and chat systems like Zendesk and HubSpot, contributing to customer satisfaction and loyalty. Her role as a Social Media Manager involved creating and editing content for platforms such as Instagram and LinkedIn, while maintaining a consistent posting schedule. Rhea’s administrative prowess is showcased in her ability to perform tasks such as data entry, scheduling, and CRM management efficiently. Her previous roles with companies like The Bouqs Co., Grubhub, and Amazon highlight her adaptability and dedication to professional service, further underlined by her flexibility with scheduling to meet business needs. Rhea consistently supports brand growth and engagement through her diligent and strategic management skills.