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Rhea A. — Mid-Level Hospitality Operations Manager from Philippines

Rhea A.

Mid-Level Hospitality Operations Manager

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rhea A. is a dedicated professional in the fields of higher education and hospitality management, possessing a wealth of experience and certifications that include a Licensed Professional Teacher and Events Management NC III. She excelled as a College Instructor at the University of Saint Anthony, where she designed and delivered courses in tourism and hospitality management, supported curriculum enhancement initiatives, and advised students on their academic and professional paths. In her role as Front Office Supervisor at The Carmen Hotel, she adeptly managed hotel reservations and supervised front office operations to ensure guest satisfaction. Her skills in leadership and team management were crucial in training staff and coordinating with departments to resolve guest concerns efficiently. Rhea's academic credentials, including a Masters in Business Administration, further complement her professional skill set, particularly in events management and administrative operations.

Experience

  • College Instructor

    University of Saint Anthony, San Miguel Iriga City · 2022 — 2026
    Teach undergraduate courses in tourism and hospitality management. Create course materials, assessments, and learning activities. Provide academic and professional guidance to students. Engage in curriculum development, accreditation efforts, research, and community outreach. Organize academic initiatives and support institutional objectives.
  • Front Office Supervisor

    The Carmen Hotel, Naga City · 2018 — 2021
    Oversee hotel reservations and maintain precise booking documentation. Lead front office operations, ensuring high levels of guest satisfaction. Work collaboratively with different departments for streamlined hotel services. Address and resolve guest issues with professionalism. Mentor new staff on service protocols and reservation techniques.

Skills & Expertise

Education

  • Masters in Business Administration
    University of Saint Anthony · — — 2025
  • Bachelor of Science in Tourism Management
    University of Saint Anthony · — — 2018