Rhea M.
Mid-Level Account and Project Manager
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Rhea D. is an accomplished Account and Project Manager based in Makati City, Metro Manila, Philippines. With extensive experience in the financial and technology sectors, she excels in client relationship management, project execution, and strategic planning. Currently at Ernst & Young, she designs strategic action plans that enhance client engagement and revenue opportunities. She serves as a central point of contact for global accounts, streamlining communications and resolving issues efficiently. Prior to this, she was an Assistant Financial Advisor at Prulife UK Northern Summit Life, providing financial advice and supporting long-term investment strategies. As a Project Manager in Technology Services at Accenture, Rhea led service integration and transition projects from the Philippines to the Mongolia Delivery Center. Her comprehensive expertise also includes financial administration and management. Rhea holds a Bachelor of Science in Computer Science from AMA Computer College and certifications in Lean Six Sigma and ITIL, among others.
Experience
Assistant Financial Advisor
Prulife UK Northern Summit Life · 2019 — 2025Delivered financial advice and planning solutions to clients while engaging in market analysis to support the development of long-term investment strategies.Account Manager
Ernst & Young · 2024 — PresentDesigned and executed strategic action plans to enhance client engagement and revenue opportunities. Acted as the main point of contact for global accounts, fostering Engagement team partnerships and improving communication. Managed key deal pursuits and proposals, while overseeing onboarding processes, training, and issue resolution.Project Manager - Technology Services
Accenture · 2019 — 2022Led integration efforts focused on service uplift and process standardization, facilitating the transition from the Philippines team to the Mongolia Delivery Center. Provided comprehensive financial commercial support including financial administration, accounts receivables, invoicing, and financial analysis.Assistant Operations Manager - Health Provider
Accenture · 2017 — 2019Managed operations within BPO health contact centers, overseeing client accounts and leading quality assurance and quality control operations. Conducted business analytics, audits, and monitored team performance metrics.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceAMA Computer College