Rhenzel A.
Open to offersNew to PlatformAbout
Rhenzel A. is an accomplished Administrative Support Professional based in Valenzuela City, Metro Manila, with a demonstrated history in customer service, documentation, and office administration. Her experience spans roles like Marketing Intern at Asialink Finance Corporation, where she excelled in client support, managing loan applications, and driving digital marketing initiatives through platforms like Microsoft 365 and Canva. Her tenure as a Customer Service Representative for Alorica (T-Mobile Account) further honed her skills in client account management, tackling billing and service inquiries, and utilizing BSS and OSS systems for service support. Rhenzel holds a Bachelor of Science in Business Administration with a focus on Marketing Management from the Pamantasan ng Lungsod ng Valenzuela. Her proficiency in Microsoft 365 and Google Workspace underpins her strong organizational capabilities in dynamic work environments.
Experience
Marketing Intern
Asialink Finance Corporation · 2026 — 2026Supported clients in completing loan application forms, ensuring the accuracy and completeness of submitted information. Addressed customer inquiries concerning products and application requirements. Managed the organization of application documents for efficient processing. Edited marketing materials for various campaigns and handled the company's social media accounts, creating content and engaging with online inquiries. Performed various administrative tasks to facilitate daily branch operations and coordinated with team members to ensure the timely processing of client applications and documents.Customer Service Representative
Alorica (T-Mobile Account) · 2025 — 2025Assisted customers with inquiries related to billing, wireless plans, and mobile services, while addressing account-related issues. Processed payments, explained billing statements, and guided customers through device purchases and service upgrades. Conducted account reviews to verify status and service eligibility, while updating account information and processing service requests according to company policy. Coordinated the restoration of services and maintained accurate records for efficient issue resolution using BSS and OSS.
Skills & Expertise
Education
- Bachelor of Science in Business AdministrationPamantasan ng Lungsod ng Valenzuela · 2022 — 2026
- Accountancy, Business, and ManagementSt. Joseph School of Lawang Bato, Inc. · 2020 — 2022
Interested in this professional?
Sign in as an employer to save this profile or invite Rhenzel A. to a job.
Sign in as an employer