Rhina L.
Mid-Level Medical Administrative Assistant
Open to offersNew to PlatformAbout
Rhina Lou S. is an experienced Data Entry Specialist and Administrative Assistant with a background in the medical and healthcare administration industry. At Virtual Assistant Platinum (VAP), she accurately inputs, updates, and maintains patient and administrative data, manages medical records with confidentiality, performs regular data audits, and supports office operations through document control. Previously at GoTeam, Rhina Lou S. worked as a Medical Data Entry Specialist, entering and verifying sensitive patient DBQs, ensuring HIPAA compliance, and coordinating with healthcare professionals to maintain data integrity and meet deadlines. Her experience also includes supervising a telesales team at Live2Sell, Inc., where she monitored KPIs and led team performance. Her core competencies include data accuracy, compliance, and organizational support within the healthcare and sales sectors.
Experience
Administrative Assistant
Virtual Assistant Platinum (VAP) · 2025 — PresentInputted, updated, and maintained patient and administrative data within electronic systems. Managed medical records with a focus on confidentiality and compliance with healthcare regulations. Conducted regular audits to monitor data accuracy and ensure integrity. Supported office operations by controlling documents and organizing records. Processed patient information, verifying it for accuracy and completeness.Medical Data Entry Specialist
GoTeam · 2022 — 2025Entered and verified patient data, DBQs, and medical records with a focus on high accuracy. Ensured strict confidentiality and adhered to HIPAA compliance. Reviewed discrepancies and corrected inaccuracies to maintain data integrity. Coordinated with healthcare professionals for information clarification and to meet deadlines. Managed high-volume data entry while maintaining quality and productivity standards.Team Leader
Live2Sell, Inc. · 2022 — 2022Supervised a team of telesales representatives to achieve and surpass sales targets. Conducted coaching and performance evaluations to foster team productivity. Monitored KPIs and provided actionable feedback for ongoing improvement. Handled escalations and resolved client concerns while ensuring policy alignment. Worked with management to develop strategies aimed at enhancing sales performance.
Skills & Expertise
Education
- BSBA–HRDMUniversity of Cebu – Cebu City, Cebu · — — 2008
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