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Rhiza M. — Junior Hospitality Management Trainee from Philippines

Rhiza M.

Junior Hospitality Management Trainee

Philippines No experience yet
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About

Rhizamae D. is a graduate with a Bachelor of Science in Hospitality Management from Cebu Technological University. She gained industry experience as an On-the-Job Trainee at Parrot Resort, where she honed her skills in customer service and hospitality operations. During her time at the resort, Rhizamae assisted guests with check-in, check-out, and general inquiries, ensuring guest satisfaction through professional service. She supported front office operations, including answering phone calls and managing reservations, and contributed to event preparation and coordination. Her role also involved maintaining cleanliness and organization of guest and work areas while collaborating with staff to facilitate daily resort operations. Rhizamae is recognized for her capability in adapting to hospitality environments, proficient communication, and commitment to upholding company policies and standards.

Experience

  • ON-THE-JOB TRAINEE

    Parrot Resort · 2025 — 2026
    Facilitated guest check-in and check-out processes and addressed general inquiries. Provided professional customer service to enhance guest satisfaction. Assisted with front office functions, including managing reservations and handling phone communications. Contributed to event preparation and coordination when necessary. Ensured cleanliness and organization of guest areas and work spaces. Worked collaboratively with colleagues to support efficient daily resort operations. Addressed guest requests and concerns promptly while adhering to company policies and hospitality service standards.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Cebu Technological University-Malabuyoc Extension Campus · 2022 — 2026
  • Senior High School �� Humanities and Social Sciences (HUMSS)
    Perpetual Succour Academy Inc. · 2020 — 2021

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