Rhodora A.
Mid-Level Freight Operations Support Specialist
Open to offersNew to PlatformAbout
Rhodora A. D. is a detail-oriented Freight Operations Support professional specializing in U.S. freight and logistics operations, with a focus on LTL/FTL coordination. She possesses practical experience in managing the full freight workflow, from quoting to delivery, as gained from intensive training and over 12 years in related roles. Based in Baguio City, Philippines, Rhodora's expertise extends to track & trace processes, freight quoting, dispatch support, carrier communication, and shipment documentation. Her background includes significant administrative and operations support experience in fast-paced environments, particularly in logistics coordination and customer service. She has refined her skills using tools like AscendTMS and DAT Load Board, and she has a strong capability for accurate documentation and problem resolution. Rhodora's past roles in the UAE and the Philippines have honed her abilities in client communication, scheduling, and operational logistics, making her a versatile professional in the logistics domain.
Experience
Reservation & Customer Service Associate
D’Homes · 2022 — 2026Coordinated bookings, managed schedules, and communicated with clients across various platforms, ensuring accuracy and efficiency. Handled customer inquiries and resolved issues while maintaining a high standard of service. Organized records, tracked payments, and maintained operational documentation. Facilitated schedule changes to support daily operations and managed time-sensitive requests with a strong attention to detail.Receptionist & Administrative Support
Mace Macro - Standard Chartered Bank · 2012 — 2020Oversaw front desk operations, handling calls, emails, and coordinating administrative tasks in a high-paced setting. Managed schedules, meetings, and workflows with precision. Maintained organized records and updated reports, while collaborating across departments to support daily operations and resolve issues.Food & Beverage Service Associate
Le Méridien Dubai · 2008 — 2012Provided customer service in a bustling hospitality environment and worked collaboratively with teams to ensure seamless operations and timely delivery of services.
Skills & Expertise
Education
- Bachelor of Science in Business AdministrationAMA University
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