Mid-Level Technical Support Trainer
Open to offersNew to PlatformRhona G., an experienced educator and customer service professional, has demonstrated a strong commitment to education and client support. She began her career as a Senior High School Teacher at STI College San Pablo and later at San Pablo Colleges, imparting English language skills to secondary education students. Transitioning into customer service, Rhona G. honed communication skills and customer interaction at TSD Global in Manila and advanced to a dual role of Customer Service Representative and Trainer II at Concentrix in Sta. Rosa, Laguna. Currently, she leverages her expertise as a Technical Support Representative at iQor. Her career progression highlights a blend of teaching and client-facing roles, aided by her proficiency in English and an understanding of technical support environments. Rhona has also broadened her skill set by attending seminars including English Skills Trainings and Basic Korean Language Literacy.
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