Ria M.
Mid-Level HR Administrator
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Ria M. is an experienced HR Administrator with a proven ability to handle comprehensive data and document management for employees, creating and updating employment contracts, managing payroll administration, and overseeing HRIS systems. Her expertise in handling BPJS Kesehatan & Ketenagakerjaan reflects her proficiency in managing essential employee benefits in line with Indonesian regulations. At PT Kusuma Sampurna Mulia, she plays a key role in maintaining accurate employee records, ensuring confidentiality and supporting employee engagement initiatives. Her background in customer service and accounting, gained at firms like PT Nusa Derma Medika and PT Trikomsel Oke Tbk, complements her HR skills, enabling her to interface effectively with both employees and clients. Ria's strong organizational skills are also supported by her proficiency in tools such as Microsoft Word, Microsoft Excel, and HRIS, making her a vital asset to any administration team.
Experience
HR Administrator
PT KUSUMA SAMPURNA MULIA · 2024 — PresentManaged employee data and documentation. Created and updated personal files for staff, along with contracts, warning letters, payroll slips, and other HR documents. Organized contracts and HR documents systematically, ensuring data confidentiality and accuracy. Assisted in payroll processing by inputting attendance, leave, sick days, allowances, deductions, and overtime data. Handled registration and data changes for BPJS Kesehatan & Ketenagakerjaan. Administered employee benefits, such as insurance and allowances, and communicated company policies to staff.Receptionist
PT NUSA DERMA MEDIKA · 2020 — 2023Welcomed patients and customers warmly and courteously. Managed patient registrations and coordinated schedules for doctor consultations and therapy treatments. Responded to phone calls, chats, and customer inquiries. Recorded patient data in the clinic administration system and reminded customers of scheduled treatments. Provided basic information on treatments and clinic promotions, processed payments, and generated transaction reports.Founding Officer
PT INTRIAS MANDIRI SEJATI (BANK DBS) · 2020 — 2022Oversaw customer funds, including savings, deposits, and checking accounts. Maintained good relationships with clients through effective relationship management. Offered banking products and services to prospective clients while achieving company funding targets. Prepared activity and performance reports, analyzed customer needs, and ensured client satisfaction and loyalty while coordinating with treasury and marketing teams.Customer Service Accounting
PT TRIKOMSEL Oke Tbk · 2016 — 2018Assisted and served customers in a friendly manner by responding to inquiries via phone, chat, email, or in person. Addressed customer complaints and sought optimal solutions while providing product or service information. Maintained positive relationships with customers and documented complaints or requests accurately, directing customers to the appropriate services.Authorized Service Provider
PT JAYA AGUNG INTI · 2012 — 2016Recorded financial transactions for the company and prepared daily, monthly, and annual financial reports. Managed company revenues and expenses while conducting transaction reconciliation. Oversaw invoices, payments, and collections, and calculated basic company taxes. Ensured financial documents were accurately archived and assisted in the financial audit process by using accounting software and Microsoft Excel.
Skills & Expertise
Education
- SMASMA Gita Kirtti 2 Jakarta · 2009 — 2012
- UndergraduateUniversitas Terbuka