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Ria D. — Mid-Level Operations Analyst from Philippines

Ria D.

Mid-Level Operations Analyst

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Ria D. is a devoted professional with a background in industrial engineering from the Polytechnic University of the Philippines Manila. From February 2023 to April 2024, she served as an Operations Associate at WeClean PH, where she worked directly with the CEO to oversee store operations, including manpower management, training, and process improvements. Her role ensured a positive customer experience across more than 40 stores nationwide. Previously, Ria held the position of Store Operations Coordinator at Straightforward, where she managed store manpower and coordinated in-store events, successfully leading major initiatives such as product launches and store openings. Earlier in her career, she contributed her skills to the PIIE National Student Chapter in various capacities, including overseeing internal communications and event documentations. More recently, as an Operations Monitoring Analyst at Marie France, Ria was involved in process mapping and lean processing to help meet SLA objectives. Her strong communication skills and practical experience in managing and documenting operations are complemented by her Lean Six Sigma Yellow Belt certification.

Experience

  • Operations Monitoring Analyst

    Marie France · 2026 — 2026
    Engaged in assessing processes and policies, focusing on process mapping and lean processing to enhance efficiency.
  • Store Operations Coordinator

    Straightforward · 2024 — 2025
    Focused on process and policy improvement within the Audit Department. Monitored operational requests and backlogs, ensuring service level agreements were met.
  • Operations Associate

    WeClean PH · 2023 — 2024
    Collaborated with the CEO to coordinate across departments for managing store manpower, onboarding, process improvements, in-store events, stock management, and maintaining customer service standards across multiple locations.
  • Assistant Vice President - Documentations

    PIIE National Student Chapter · 2021 — 2022
    Oversaw the Documentations team and coordinated various events concerning internal documentation, registrations, guidelines, and narrative reports.
  • Director for Internal Affairs - Documentations

    PIIE National Student Chapter · 2020 — 2021
    Worked within the Documentations sector of Internal Affairs. Maintained communication with potential speakers and guests, coordinating events with various member schools' presidents and chairpersons.
  • Director for Sports and Talents - Internal Affairs

    PIIE PUP Student Chapter · 2019 — 2020
    Collaborated with Vice Presidents and Assistant Vice President to communicate with the student body and faculty. Spearheaded academic and non-academic events while managing internal documentation and maintaining the organization's membership database.
  • Junior PIIE Officer - Documentations

    PIIE PUP Student Chapter · 2018 — 2019
    Assisted the Vice President and Assistant Vice President by coordinating events and documenting meetings. Responsible for creating invitations, letters, forms, and narrative reports.

Skills & Expertise

Education

  • Bachelor of Science in Industrial Engineering
    Polytechnic University of the Philippines Manila · 2018 — 2022

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