Ria J.
Junior Veterinary Associate
Open to offersNew to PlatformAbout
Ria Jane E. is an experienced professional specializing in veterinary healthcare, social media marketing, and customer service across animal care and retail sectors. Having served as a Veterinary Nurse and Veterinary Assistant at Akhal-Teke Animal Clinic, she performed diagnostic tests, managed animal care during procedures, and supported veterinary surgeries, including anesthesia monitoring. Ria Jane E. contributed to client service and marketing at Mind Veterinary Clinic, Hayop Kalinga Animal Clinic, and PetSure, addressing customer inquiries and supporting clinic promotions through digital platforms. Her tenure at Concentrix – Virgin Media UK and with Sincere Sally, Voncleir Paris, Youstella, and Addilyn Styles further reinforced her background in handling customer concerns, ensuring brand guideline compliance, and innovative design for digital and multimedia platforms within the veterinary and fashion industries.
Experience
Veterinary Nurse | Veterinary Assistant
Akhal-Teke Animal Clinic · 2023 — 2026Conducted diagnostic tests and prepared results for the veterinarian's review. Managed animal handling during examinations, treatments, and surgical procedures, including monitoring anesthesia. Contributed to ongoing education and the integration of contemporary veterinary practices. Assisted with social media marketing and client inquiries, promoting clinic services and scheduling appointments via social media platforms.Social Media Marketing | Customer Service
Sincere Sally | Voncleir Paris · 2020 — 2022Led the complete design process, ensuring adherence to brand guidelines. Developed creative designs for various platforms, both digital and multimedia. Ensured excellent customer service by empathetically addressing customer concerns, feedback, and complaints, while maintaining high satisfaction through timely and accurate support.Veterinary Claims Assessor
PetSure · 2021 — 2022Oversaw the design process, ensuring compliance with brand standards. Created innovative designs across multiple platforms, including print and digital. Focused on delivering exceptional customer service.Customer Service Associate
Concentrix – Virgin Media UK · 2014 — 2017Provided comprehensive information regarding products, services, and company policies. Addressed customer inquiries about billing statements, charges, and payments, facilitating resolutions related to late payments and associated issues.
Skills & Expertise
Education
- Doctor of Veterinary MedicineDe La Salle-Araneta University · 2018 — 2025
- High SchoolImmaculate Heart of Mary College, QC · 2014 — 2017
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