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Riame L. — Mid-Level Sales Support and Customer Service Virtual Assistant from Philippines

Riame L.

Mid-Level Sales Support and Customer Service Virtual Assistant

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Riame T. is a detail-oriented professional with over 10 years of experience across various industries, including sales support, virtual assistance, and quality control. She has been recognized as the Best Employee of the Year in 2018 at Chipbond Technology Corporation in Taiwan. Currently, she excels in a remote position as a Sales and Customer Support Virtual Assistant, expertly managing communications and support calls. With a solid background in CRM Management, her skills extend to maintaining records, tracking sales leads, and ensuring customer satisfaction. Riame also has a strong background in accounting, having served as an Accounting Assistant at Informatics College Consolacion, where she processed tuition fees and assisted in bookkeeping. Her industry experience is diverse, having worked in semiconductor manufacturing, food industry inspections, and customer service roles. With a Bachelor of Science in Hospitality Management from Cebu Technological University, her educational foundation further bolsters her extensive skill set in Microsoft Office and administrative support.

Experience

  • Accounting Assistant

    Informatics College Consolacion · 2022 — 2026
    Manage processes related to student tuition payments, fees, and other financial transactions. Offer front-line customer service to students, parents, and staff. Facilitate bookkeeping, reconciliation, and other accounting activities.
  • Sales and Customer Support Virtual Assistant

    Algo Acquisition · 2024 — Present
    Oversee both inbound and outbound sales communications with potential clients. Deliver customer support through email, chat, and phone, addressing inquiries and issues. Keep CRM records updated, monitor leads, and assist in managing the sales pipeline. Collaborate with internal teams to guarantee timely follow-ups and client satisfaction.
  • Customer Care Specialist

    LT & G Credit Line · 2021 — 2022
    Handle client inquiries, complaints, and provide account servicing. Carry out general administrative and office support tasks.
  • Quality Control Inspector

    LTH Food Industries · 2020 — 2021
    Perform quality inspections on food products to verify compliance with established standards.
  • Quality Control Inspector

    Chipbond Technology Corporation · 2017 — 2020
    Conduct quality control inspections within semiconductor manufacturing.
  • Cash Teller

    RD Pawnshop Inc. · 2015 — 2016
    Manage cash transactions, perform pawn appraisals, and oversee customer accounts.
  • Cashier

    Supervalue Inc. (SM Consolacion) · 2015 — 2015
    Operate the POS system, manage the cash register, and assist customers.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Cebu Technological University · 2013 — 2014

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