Riana J.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Riana J. is an experienced Executive Virtual Assistant with a demonstrated history supporting business owners in organization and efficiency through roles in administrative support and customer service. Based in Oriental Mindoro, Philippines, she has managed calendars, meeting schedules, and email communications, while preparing reports and documentation using Google Workspace and Excel. Riana has contributed to process improvement and workflow coordination in both virtual and in-person environments, including customer-facing operations at McDonald’s and industrial process support during her internship at Ionics EMS, Inc., within the electronics manufacturing sector. Her expertise includes KPI tracking, SOP creation, and task monitoring, complemented by Lean Six Sigma and project management certifications. She is a graduate in Industrial Engineering from Pamantasan ng Cabuyao.
Experience
Industrial Engineering Intern
Ionics EMS, Inc. · 2025 — 2025Conducted time studies at SMT and manual assembly stations, assisted with operational data evaluation for process improvement, and contributed to initiatives targeting enhanced efficiency and quality standards.Executive Virtual Assistant
Remote · 2024 — 2025Managed meeting schedules and executive calendars, organized inbox communications, prepared documents and reports using Google Docs and Google Sheets, tracked tasks and deadlines, and supported SOP documentation and process organization.Service Crew
McDonald’s · 2023 — 2024Provided high-quality customer service, processed customer orders and transactions accurately, supported team efforts to achieve operational targets, and maintained compliance with food safety and workplace standards.
Skills & Expertise
Education
- Bachelor of Science in Industrial EngineeringPamantasan ng Cabuyao · 2021 — 2025
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