4 viewsTalent
Ric K. — Senior Operations Specialist from Philippines

Ric K.

Senior Operations Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Evanne E. K. is a highly skilled Operations Specialist and Executive Virtual Assistant with over 12 years of experience in optimizing business processes and managing comprehensive CRM systems. With a strong background in legal and corporate environments, he has adeptly utilized platforms such as Clio, Salesforce, and Lex Reception to enhance operational efficiency. At Infoveracity Inc, he monitored over 1.5 million data records with a remarkable 99.8% accuracy, contributing to a significant reduction in operational errors. His expertise in data management is complemented by strong capabilities in data quality assurance and reporting & analysis. As an Executive Assistant at Stable Inc, Evanne adeptly managed executive schedules and logistical operations, while his role as a Paralegal at Martin Conti Law saw him streamline client onboarding and manage legal documentation. His proficiency extends to digital marketing, where he has crafted effective email campaigns as a Marketing Consultant at InfraBytes IT Solutions. Evanne's technical prowess in graphic design, video editing, and content creation further highlights his versatile skill set.

Experience

  • Executive Virtual Assistant

    Stable Inc · 2025 — 2026
    Organized the CEO's daily schedules to prevent conflicts and prepared daily operational reports for leadership alignment. Managed logistics and meeting arrangements with meticulous attention to detail.
  • Part Time, Paralegal

    Martin Conti Law · 2024 — 2026
    Handled client intake and onboarding through Lex Reception and Clio Grow to enhance processing efficiencies. Maintained confidential case files within Clio for efficient attorney access and managed complex legal schedules to avoid conflicts.
  • Data Quality Analyst | Key Performance Indicator (KPI)

    Infoveracity Inc · 2017 — 2025
    Oversaw the accuracy of over 1.5 million data records annually, maintaining a high standard of 99.8% accuracy. Monitored team performance metrics, contributing to a reduction in operational errors by 15%. Provided training and evaluation for team members based on QA-driven KPIs.
  • On-Call, Marketing Consultant

    InfraBytes IT Solutions · 2023 — Present
    Developed email marketing campaigns, generated leads, and created digital assets utilizing Canva.
  • Web Specialist, Technical Support

    Hinduja Global Solution · 2016 — 2017
    Addressed 40–60 customer inquiries daily related to online accounts and technical issues. Achieved high customer satisfaction through effective troubleshooting and clear communication.
  • Web Specialist, Technical Support

    Convergys Phil. Inc · 2014 — 2016
    Managed customer support inquiries regarding digital billing and technical issues, ensuring high levels of satisfaction with accurate account navigation.
  • Part Time, Online Music Teacher

    Company not specified · 2014 — Present
    Coordinated virtual student schedules while delivering customized lesson plans.

Skills & Expertise

Education

  • Hospitality Management
    Infotech College Institute of Arts & Sciences · 2007 — 2010

Interested in this professional?

Sign in as an employer to save this profile or invite Ric K. to a job.

Sign in as an employer