Ricardo G.
Junior Administrative Support Specialist
Open to offersNew to PlatformAbout
Ricardo B. is an astute professional excelling in administration and data entry, with a base in Dumaguete City, Philippines. As the Founder and Business Development Lead at PillPort PH Dumaguete, he spearheads the planning and execution of business strategies for a local medicine delivery startup, focusing on market research and customer service ideation. In his role as a Real Estate Listing Associate, Ricardo ensures the accuracy and quality of online property listings. Previously, at Lemieux & Associates, he provided crucial clerical support, organizing reports and maintaining detailed documentation. His tenure as a Customer Sales and Service Representative honed his skill in managing multiple customer interactions, ensuring satisfaction and efficiency. Additionally, his experience as a Data Entry Specialist at Mak’s Datatech Services fortified his expertise in verifying and processing vast volumes of data with precision. Ricardo is currently advancing his academic qualifications in BSBA – Marketing Management, which aligns with his diverse and detailed operational experience.
Experience
Founder / Business Development Lead
PillPort PH Dumaguete · 2025 — PresentFormulated business concepts, strategized operations, and designed service workflows for a local medicine delivery startup. Conducted market research and developed customer service planning for pharmacy-related delivery services. Created branding, pricing structures, marketing materials, and operational documentation while assisting in business strategy and logistics planning.Real Estate Listing Associate
Remote / Freelance · 2024 — PresentOversaw the management and update of online property listings, verifying property information, images, and descriptions for accuracy. Assisted with administrative tasks and maintained organized property records while ensuring the quality of online listings.Clerical Staff / Administrative Support
Lemieux & Associates · 2023 — 2024Executed various clerical and administrative support tasks for office operations, organizing reports, files, and confidential documents. Assisted in online searches and data organization, maintained accurate documentation, and supported scheduling and communication efforts when required.Customer Sales and Service Representative
Extraordinary Customer Experiences Contact Center · 2022 — 2023Provided assistance to customers via phone calls, live chats, and email support, addressing concerns and account inquiries while facilitating sales-related assistance. Upheld professional communication standards and managed multiple customer interactions effectively in a fast-paced environment.Data Entry Specialist
Mak’s Datatech Services · 2021 — 2022Performed data entry of customer and account information from source documents within designated time limits. Verified data for accuracy, corrected inconsistencies, and maintained organized records to ensure efficient data processing operations.Image Quality Control Specialist
Mak’s Datatech Services · 2021 — 2022Conducted quality inspections on industrial and commercial images, maintaining inspection records to ensure compliance with quality standards and control guidelines. Assisted in sustaining consistent quality assurance processes.Front Desk Operator
Esports Internet Cafe, Dumaguete City · 2020 — 2021Assisted customers with computer rentals and gaming services while managing payments and front desk operations. Provided basic technical assistance and maintained shop cleanliness, especially during high-volume gaming hours.
Skills & Expertise
Education
- Bachelor of Science in Business Administration - Marketing ManagementMetro Dumaguete College · 2024 — Present
- Senior High School STEM (Science, Technology, Engineering, and Mathematics)AMA Computer College · 2019 — 2022
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